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Work Background
Neptune Retail SolutionsRetail Merchandiser
May. 2022Tempe, Arizona, United States
CVS HealthIntake Agent-Prior Authorization
Oct. 2020 - Jul. 2021United StatesInitial point of contact for Prior Authorization requests from members, providers or approved dispensing pharmacies. Making the determination if complex requests should be transferred to a Senior Agent or a Clinician for review. Responsible for maintaining complete, timely and accurate documentation of all approval and denials worked.
DISH NetworkCustomer Service Representative
Mar. 2020 - Jun. 2020Mesa, Arizona, United StatesAssisting customers with questions they have about their bill and/or tv packages.
News America MarketingRetail Merchandiser
Jun. 2018 - Mar. 2019Rancho Santa Margarita, CaliforniaI have my own territory where I put service grocery stores and drug stores. I put up advertising in those stores as well any projects that come up. I cover for those who are on vacation, out sick or who won't be able to finish by end of week.
Dr. William J. Welch, D.C., Inc.Medical Billing Extern
Nov. 2017 - Nov. 2017Buena Park, California• Prepare invoices for billing process.
• Bill Medicare.
• Insurance Verification.
• Follow up with insurance carriers to ensure prompt payments.
News America MarketingRetail Merchandiser
Jul. 2016 - Aug. 2017Orange County, California AreaI have my own territory where I put service grocery stores and drug stores. I put up advertising in those stores as well any projects that come up. I cover for those who are on vacation, out sick or who won't be able to finish by end of week.
American Business BankAdministrative Assistant
Feb. 2015 - Sep. 2015Irvine, California*Assist customer needs via telephone and email.
*Assist the Relationship Manager’s in the office.
*Answer incoming phone calls and emails.
*Print manager reports on a daily and weekly basis.
Sunridge PropertiesReceptionist
Mar. 2014 - Jan. 2015Phoenix, Arizona AreaAnswer phones. Assist incoming mail, accounts payable and accounts receivable. Handle incoming faxes and distribute to appropriate parties.
Bank of AmericaMortgage Loan Officer
Aug. 2011 - Mar. 2014Chandler, ArizonaI process and notarize lien release documents. I worked reports. I helped with outgoing mail.
The UPS StoreSenior Associate
Jan. 2007 - Jun. 2011Assist customers to pack their products and ship those using UPS and USPS.
Familiar with copiers, fax machines, laminators, and binders.
Notary Public for the State of Arizona.
Close the store, balance the tills, complete end of day tasks. Occasionally open the store.
Ace HardwareCashier
Oct. 2006 - Jan. 2007*Helped customers check out when they were ready.
*Helped customers find products they were looking for.
*Helped set up the store before it opened.
*Input products into the system that weren't in there.
Teller
First Credit UnionTeller
May. 2006 - Nov. 2006Tempe, Arizona*Helped members with their banking transactions
*Opened the drive thru portion of the bank in the morning.
*Put the daily paperwork together for accounting.
LowesSenior Associate
Oct. 2005 - Feb. 2006*Worked the self-checkout station and also filled in at regular cash registers.
*Helped build the store and input products into the system.
*Helped customers find the products they were looking for.
Mark's HallmarkCashier
Feb. 2005 - Jun. 2005Stock inventory
*Helping customers find the right product.
*Closed the store.
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