Alexandre Oliveira da Silva

Senior Digital Product Owner @Volvo group

Business Analyst👍 Sales & BizDevProduct ManagerTechnology🧨 ConsultingBusiness Development ManagerSystem AnalystEngagement Manager✔️ ITProject ManagerBrazil

Alexandre Oliveira da Silva is currently serving as the Senior Digital Product Owner at Volvo Group. He is a seasoned professional with a strong background in digital product development and management. His responsibilities at Volvo Group include driving the strategic direction of digital products, managing product development cycles, and leading cross-functional teams. He plays a crucial role in utilizing digital technologies to enhance Volvo's product offerings, improve customer experiences, and drive bus

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Marketing

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Thailand

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United States

Work Background

Volvo GroupDigital Product Owner

Jun. 2023Curitiba, Paraná, Brazil- Lead a team of 12 professionals in the successful implementation of CRM and marketing processess for commercial area of Volvo Trucks Latin America; - Manage the team backlog. - Secure that the digital product is developed and maintained in compliance within given architecture; - Manage budget and financial follow up for the owned digital products and solutions; - Secure that SLAs are established and fulfilled end to end for any solutions managed by the team; - Manage lifecycle management and support of digital products and solutions in team scope; - Contribute on digital product roadmap and capacity planning;

Volvo GroupIT Solution Leader

Jun. 2019 - Jun. 2023Curitiba Area, Brazil- Manage a total of 20+ different solutions for the Commecial Area of Volvo Trucks - Responsible for the direct interaction with business stakeholders regarding solutions requirements - Main point of contact for business requirements - Secure continuity processess for solutions - Communicate enhancements and change requests implemented in the solutions - Propose prioritization of change requests in the solutions - Ensure proper solutions lifecycle

Volvo GroupSenior IT Business Analyst

Apr. 2018 - Jun. 2019Curitiba Area, Brazil- Leader in business change and definitioin of business requirements and processes on projects - Understanding of overall business perspectives in commercial area of Volvo Trucks

Volvo GroupSenior IT Business Analyst

Oct. 2016 - Feb. 2018Wroclaw, Lower Silesian District, Poland• Deputy manager for business analysis team of 8 members; • Acting as a Senior Business Analyst delivering trainings and support for all group Volvo worldwide; • Acting as trainer in requirement management area; • Responsible for providing coaching to others Business Analysts allocated to projects at Volvo group IT; • Responsible for enhancing training materials with Agile concepts; • Continuously work to improve existing ways of working; • SME for usage and support using HP ALM (application lifecycle management) tool to manage requirements; • Technical specialist in hiring process for new Business Analysts;

Sii PolskaSenior Business Analyst

Mar. 2016 - Sep. 2016Wroclaw, Lower Silesian District, Poland• Acting as a Senior Requirement Engineer (Senior Business Analyst) for a Private Bank unit of Credit Suisse with Data Warehouse and Business Intelligence Solutions; • Produce valid Agile (SCRUM) user stories following INVEST acronym; • Produce business requirements documentation; • Close contact with Product Owner to analyse and elicit requirements; • Close collaboration with Private Bank stakeholders;.

HSBC Global Technology BrazilBusiness Analyst

Aug. 2013 - Feb. 2016Curitiba, Brasil• Designs IT and process solutions based on the business requirements; • Responsible for elicitation of requirements based on international regulatory projects; • Supports countries implementation of USA FATCA Law processes; (Foreign Account Tax Compliant Act); • Supports countries implementation of CRS processes; (Common Reporting Standards) • Identified opportunities for potential quick wins to improve Brazil FATCA solutions which I have subsequently implemented; • Global contact for handling and resolving queries from countries in all regions of HSBC group; • Coordinating monthly MI submissions; • Responsible for the update and reporting of requirements traceability matrices; • Created and circulated global guidance to countries regarding local implementations of FATCA IGA´s.

Mondelēz InternationalProject Business Analyst

Dec. 2010 - Jan. 2013Curitiba Area, Brazil• Responsible for understanding processes and requirements of internal stakeholders for systems and processes that can be implemented to improve the effectiveness of sales and merchandising teams; • Providing project updates to the steering committee; • Sharing Status Report of ongoing projects and new requests from internal stakeholders; • Implementation of new project methodology within the organization; • Using KPIs and marketing information for reporting purposes; • Developing business cases to support the implementation decisions of specified reports. • Responsible for monitoring external consultants in software development; • Focal point for innovations and improvements on internal reports;

StefaniniSoftware Analyst

Aug. 2009 - Dec. 2010Curitiba Area, Brazil• Consultant allocated to Kraft Foods Brasil; • Development of strategic reports based on sales data;

MTM Sistemas LtdaSystem Developer

Jan. 2009 - Aug. 2009Curitiba, Paraná, Brazil• Development and maintenance of ERP functionality in the company; • Monitoring and implementation of software engineering in the development environment of the company;