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Work Background
Client Delivery Director
NTTClient Delivery Director
Nov. 2022 - Mar. 2024Delivered Professional Services to a major corporate client.
APAC Service Management Lead
Unisys Australia Pty LtdAPAC Service Management Lead
Feb. 2019 - Aug. 2021Sydney, Australia
APAC Service Management Director
Unisys AustraliaAPAC Service Management Director
Sep. 2018 - Nov. 2022Sydney, New South Wales, Australia
APAC Commercial & Public Sector Services Lead
UnisysAPAC Commercial & Public Sector Services Lead
Sep. 2016 - Aug. 2021Sydney, Australia
Remediation Program Manager
UnisysRemediation Program Manager
Jul. 2016 - Sep. 2016Rhodes, New South Wales, Australia
Service Delivery Manager - Vodafone NZ Account
UnisysService Delivery Manager - Vodafone NZ Account
Oct. 2009 - Jul. 2016Auckland, NZBased on-site with the client. Great job, great people.
End User Services Manager NZ
EDS CorporationEnd User Services Manager NZ
Jan. 2008 - Apr. 2009
Application Services Manager
Gen-i / TelecomApplication Services Manager
Oct. 2005 - Nov. 2007
Service Delivery Manager
EDS NZ LtdService Delivery Manager
Jan. 2001 - Jan. 2005
Nzoom Technical Manager
TVNZNzoom Technical Manager
Jan. 2000 - Jan. 2001
Technical Manager
XtraTechnical Manager
Jun. 1999 - Feb. 2000
Various incl Customer Service Manager, Webmaster, Sales Specialist
Voyager InternetVarious incl Customer Service Manager, Webmaster, Sales Specialist
Jan. 1995 - Jun. 1999

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Optimizing Service Management & Delivery Processes
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