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Network Power<100 people
Roles
💰25%
Investor & VC
🧑💼25%
C-level Executive
👍25%
Sales & BizDev
Geos
Work Background
Atlantic Food DistributorsFood Sales Consultant
Mar. 2024 - Jan. 2025United States, Canton• Spearheaded SaaS solution adoption, increasing client engagement by 35% and streamlining B2B ordering efficiency.
• Led 20+ product training sessions, improving customer onboarding and software usability.
• Developed data-driven sales strategies, achieving a 15% increase in recurring revenue by optimizing product portfolios.
• Cultivated relationships with key stakeholders, leading to 5 new strategic partnerships and market expansion.
• Monitored client purchasing patterns to refine offerings, resulting in a 10% increase in upsell conversions.
Total Quality LogisticsLogistics Account Executive
Aug. 2022 - May. 2023United States, Akron• Managed a digital freight platform, improving operational efficiency by 30% through process automation.
• Built and maintained a book of 15+ shipping customers, generating $3.7M in sales revenue.
• Conducted market trend analyses to enhance customer retention strategies, reducing churn by 20%.
• Partnered with cross-functional teams, aligning logistics operations with customer needs for maximum efficiency.
Aultman HospitalHealth Information Specialist
Aug. 2018 - Jul. 2022United States, Canton• Managed compliance-sensitive medical data, reducing processing times by 25% through workflow optimizations.
• Implemented a new tracking system that improved document retrieval efficiency, enhancing customer experience ratings by 15%.
• Analyzed patterns in information requests to proactively address common customer pain points.
Material Handling Sales SolutionsSr. Customer Success Manager
Sep. 2015 - Jul. 2017United States, Canton• Managed customer relationships, ensuring seamless onboarding, training, and adoption of SaaS solutions for warehouse and logistics operations.
• Provided consultative support, identifying client needs and implementing tailored solutions to enhance operational efficiency.
• Led process improvements that increased customer retention and satisfaction, reducing churn through proactive engagement.
• Conducted regular performance reviews and gathered client feedback to refine customer success strategies, leading to a 20% improvement in customer retention.
• Identified upsell and cross-sell opportunities that increased platform usage, resulting in 15% revenue growth within existing accounts.
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