Adriana Dumitru - Project manager, Klarna

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Work Background

KlarnaDelivery Lead at Klarna

Jul. 2021RemoteIn my role as a Delivery Lead at Klarna, I manage and facilitate the delivery of initiatives across diverse teams, including Engineering, Product, Operations, and Infrastructure. My responsibilities: # Roadmap and Timeline Oversight: Develop and maintain comprehensive roadmaps and timelines to ensure projects adhered to schedules and milestones were achieved. Collaborate closely with stakeholders to align expectations and adjust plans as necessary. # SCRUM Facilitation: Lead cross-team SCRUM ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Leveraged my expertise to optimize the effectiveness of these meetings, ensuring they provided clear value and fostered team alignment. # Initiative Breakdown and Story Mapping: Assisted teams in decomposing complex initiatives into actionable, bite-sized objectives through story mapping and related techniques. This approach facilitated clear goal-setting and efficient task management. # Sprint Monitoring and Management: Monitor sprint progress, proactively identifying and addressing issues to keep projects on track. Ensuring that team members were aligned with sprint goals and adjusted priorities as needed. # Backlog Management: Propose and prioritize new backlog items to ensure alignment with project goals and team capacity. Working with the product owner and other stakeholders to refine and update backlog items. Key Achievements: - The 100 days migration project of Piggy extension to Klarna which involved leading collaboration with 20+ teams, hundreds of builds tested, together with other 3 PMs. - the 1 year as Delivery Lead for the Klarna Browser extension: https://www.klarna.com/us/browser-extension, which involved 2 major redesigns (upgrade to Manifest V3 & 1 on the UX extension makeover) for 4 countries and 1.4 million users and FR country expansion. Along the way I have implemented gradually a weekly release train that increased massively the quality of the application.

PiggyProject Manager

Mar. 2021 - Aug. 2021RemoteUpdate: Piggy was acquired by Klarna & I was selected to move to Klarna as Delivery lead. Project manager for the core development team for the JoinPiggy website. 5-7 projects active each month. # Planning and Tracking: Developed detailed project plans, including timelines, milestones, and deliverables. # Monitored progress through daily stand-ups and weekly check-ins, addressing blockers as needed.

Info WorldBusiness Analyst

Feb. 2019 - Aug. 2019Bucharest, RomaniaBusiness and software analyst for the biggest medical software provider in Romania. My role involved analyzing the usage of the current software solutions, process mapping, prototyping for new user interfaces and writing business/technical documentation for the software teams. # Conducted analysis of current software solutions to identify areas for improvement and optimization. # Gathered and interpreted data to understand user behavior and usage of the applications. Process Mapping: - Mapped out existing processes to identify inefficiencies and propose enhancements. - Collaborated with stakeholders (hospitals representatives) to ensure process maps accurately reflected business operations. # Prototyping and UI Design: - Developed prototypes for new user interfaces to improve user experience and software functionality. - Worked closely with design and development teams to iterate and refine UI prototypes based on feedback from stakeholders.

Adonis SoftwareProject Manager

Jul. 2017 - Dec. 2018Bucharest, RomaniaAt Adonis Software, I played a pivotal role in coordinating the development of native mobile and web applications for a global client base. My responsibilities spanned from project inception to final delivery, ensuring communication, planning, and effective team management. # Client Management: Served as the primary point of contact, providing regular updates and promptly addressed concerns. # Planning and Tracking: Developed detailed project plans, including timelines, milestones, and deliverables. # Monitored progress through daily stand-ups and weekly check-ins, addressing blockers as needed. # Budget Management: Oversaw project budgets.

Infinit Solutions AgencyProject Manager

Jun. 2016 - Dec. 2016Bucharest, RomaniaInfinit Solutions is a digital agency, working with a vast pool of clients. Although my tenure was temporary, I effectively led 2 development teams ensuring seamless project execution from inception to launch. My role encompassed planning, resource allocation, and cross-functional collaboration between Back-end, Front-end, UX, Testing, Content teams to deliver high-quality outcomes; # Defining, planning, coordinating the activity for several teams; # Involved in all project stages from inception to launch; # Setting priorities, developing daily and weekly work schedule, monitoring progress towards goals, and tracking activities. Among the most successful projects managed by me at Infinit: https://www.iqads.ro/articol/37220/infinit-agency-fidelizeaza-masinile-volkswagen-mai-vechi-de-5-ani-pentru-porsche

Web Gear SoftwareCEO

Oct. 2012 - Jul. 2017Bucharest, RomaniaWeb Gear is a small coding studio driven by our common passion for software that works. Our team builds custom web projects for various types of companies (B2B/B2C), outsourcing for German media agencies. Our main area of expertise is (custom) web development and Magento/Woocommerce based e-commerce solutions, custom web apps, software integrations based on the client's needs. At Web Gear I am in charge of: # customer acquisition and account management for all clients and projects; # PM and team management (up to 5 people in the office and 2 programmers remote - project based); # financial management; # sales & marketing strategy; # occasional tasks consisting in Front-end Development. Among our clients & projects managed by me: # Dacia Plant(daciaplant.ro) -The solution provided included integration with external systems like Total Soft ERP, E-payment solution integration, hosting server setup (Sys Admin). # Pestcontrol-expert.ro - Agile development for a Magento migration from an older version, new responsive theme integration with the existing back-end, Wordpress blog and shop integration all with high consideration for SEO work previously done. #Tuca Zbarcea & Asociatii - over 4 years of collaboration. We deliver for them challenging projects like: - a Symfony & Backbone JS solution for document management and collaboration; - a Wordpress based auctioning platform. #Mobdeco.ro - a long term collaboration on custom E-commerce solution that manages all orders (in-store & online), products, CMS, online payments and products ordering system directly from China with little human interaction. For more, please check www.webgear.ro or contact me directly.

AudatexIT Specialist

Jan. 2011 - Jul. 2012Bucharest, RomaniaMy responsibilities spanned across system customization, project management, and communication with international development teams. Key Responsibilities: # Customization of Repair Cost Determination Systems. Tailored the Audatex repair cost determination system to meet the specific requirements of each insurance company in Romania and (later) Moldova. # Design and Implementation of a new Business Rules Engine: - Collaborated in the design, testing, and implementation of a new flexible business logic system for the company's operations in Romania and Moldova. - Worked closely with cross-functional teams to ensure seamless integration and functionality. - Writing Business Technical Specifications for all client-requested changes. # Project Management and Quality Assurance - Planned, tracked, and tested new features, bugs, and change requests (CR) to meet business needs, serving as the primary point of contact with the development center in Zurich, Switzerland. # Supervision of New Product Implementations: - Acted as the technical lead for the implementation of two new products in the Romanian portfolio. - Oversaw the entire implementation process, ensuring adherence to project timelines and quality standards. This led to the successful implementation of two new products in the Romanian market, expanding the company’s portfolio and increasing market competitiveness.

InnobyteSEO/Sales Consultant

Jan. 2010 - Dec. 2010At Innobyte, I played a multifaceted role, progressing from Quality Analyst to SEO Consultant and eventually transitioning to Sales Support, where I focused on maintaining a seamless communication bridge between the sales and programming departments. Key Responsibilities: # Drafting Proposals and Offers: - Developed comprehensive price offers and website proposals tailored to client needs; - Designed website structures and integrated features/widgets to drive client sales and enhance user experience. # Project Supervision and Management: - Creating user stories and requirements for the programming team, ensuring clarity and alignment with client expectations; - Supervised ongoing projects, closely monitoring progress to ensure adherence to deadlines and budget constraints. - Facilitated regular communication between the sales and programming teams, resolving any issues promptly to maintain project momentum.