Hanis Hamzah - Writer and Editor, Trinity Visual Communications SDN BHD

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🔥50%

Startup Founder

🐦50%

Design

Geos

🇷🇴50%

Romania

🇷🇺50%

Russia

Work Background

TRINITY VISUAL COMMUNICATIONS SDN BHDFreelance Editor and Writer

Dec. 2023Petaling Jaya, Selangor, Malaysia · Hybrid• Collaborated with authors to brainstorm and develop engaging article topics for the 'Klang River Festival' book, ensuring alignment with project objectives and audience interests. • Conducted interview sessions with stakeholders of the Klang River Festival project to gather insights and perspectives for inclusion in the book, demonstrating strong interpersonal and communication skills. • Provided editorial support throughout the book's sections, including proofreading, editing, and formatting to maintain consistency and clarity of content. • Conducted comprehensive research to gather empirical data and facts related to various article topics, sourcing information from reputable sites, journals, and organizations to ensure accuracy and credibility. • Ensured the integration of stakeholders' voices into the book content, effectively utilizing quotes and elaborating on sections to enhance authenticity and engagement with readers.

Particle Literary Magazine (UNMC)Head Creative Non Fiction Editor

Sep. 2023Semenyih, Selangor, Malaysia · Hybrid• Supervise and mentor a team of editor interns, providing guidance and support in reviewing and editing nonfiction submissions for publication, ensuring adherence to editorial standards and deadlines. • Facilitate communication and collaboration between various departments within the organisation, fostering alignment in objectives and timelines to achieve overall organisational goals efficiently. • Organise and coordinate creative writing workshops for interns, providing opportunities for skill development and fostering a collaborative and supportive learning environment. • Contribute to the creation of engaging social media content by assisting in copywriting and content design for the magazine's social media accounts, ensuring consistency with brand messaging and objectives. • Implemented rigorous editorial standards and provided comprehensive feedback to contributors, significantly improving the overall quality and coherence of published content. • Spearheaded innovative content strategies and editorial initiatives that led to a notable increase in reader engagement and retention, fostering a vibrant and active readership community. • Optimised editorial workflows and introduced efficient review and editing procedures, resulting in streamlined production timelines and increased productivity for both editorial staff and contributors.

MaybankRetail brand and Marketing Intern

Jul. 2023 - Sep. 2023Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · On-site• Collaborated with the creative team to generate engaging content for various communication channels, including social media, blogs, and newsletters. • Contributed to marketing campaigns by assisting in the development of promotional materials, such as flyers, articles and digital advertisements. • Assisted in crafting compelling copy for marketing materials, website content, and social media posts to effectively convey brand messaging and engage the target audience. • Actively participated in brainstorming sessions to generate innovative ideas for marketing strategies, content themes, and brand initiatives. • Tasked in also handling the FCB “Ole-Ole Barca” 2023 promotional campaign in ideation, execution and managing vendors that were engaged in the project. • Assigned as MC for Maybank’s annual CSR initiative in Hulu Langat and oversee the various activities during the program inclusive of collecting content for post program marketing. • Implemented creative content strategies that led to a notable increase in social media engagement metrics, such as likes, comments, and shares, by 10% over the internship period. • Conceptualized and launched a successful content series across social media platforms, resulting in enhanced brand visibility and audience engagement, with 5% increase in followership.

RB Innovations SDN. BHD.Creative Director

May. 2022Malaysia · Remote• Directed and supervised the creative process and design development for an NFT series, collaborating with both senior and junior designers to ensure cohesive and innovative outcomes. • Facilitated legal processes by liaising with legal advisors to establish contracts, manage payrolls, and ensure compliance with regulatory requirements, thereby contributing to the smooth operation of company activities. • Supported the technical director by conducting crypto market analysis and leveraging insights to strategize marketing efforts, drawing upon case studies of successful NFT brands for informed decision-making. • Managed marketing initiatives for the brand across various platforms, including Twitter, Discord Community, and website design, while also overseeing copywriting efforts to effectively communicate brand messaging. • Curated compelling storyline and world building surrounding the NFT characters to further provide an immersive experience for the NFT target audience

ACADS ENGINEERING (M) SDN BHDMarketing Intern

Jun. 2021 - Aug. 2021Puchong, Selangor, Malaysia-Assist in content writing, designing and editing. -Shoot, edit and publish YouTube content videos for marketing -Assist in overseeing other intern's progress and work flow. -Liaise between departments regarding work inquiries.

Warisan ThinkAssistant Vice President of Marketing and Information Technology

Apr. 2021 - Jan. 2022Malaysia-Assist in content writing, designing and editing for social media platforms and events. -Assist on other marketing related tasks and inter-departmental work -Achieved Thinker Of The Week for outstanding performance and deliveries of tasks.

MaybankStudent Ambassador

Mar. 2021 - May. 2022Malaysia- Participated MDash Challenge and managed to land a spot in the semi-finals. - Was given the opportunity to be a panel speaker for "Maximising Your University Experience" in Maybank's MFest event. - Assisted to overlook and arrange the events and video materials of UNMC Mbassador event, "Murder Mystery Night" -Assisted to coordinate marketing materials for group's MAE App challenge. - Overlooked overall event planning and meetings for group proposals and discussions. -Attained Merit Award at the end of the program.

PayPalCustomer Care Consultant

Apr. 2017 - Jul. 2018MalaysiaSimilar to my previous role with Standard Chartered Bank, my job scope was to provide extraordinary customer service experience to clients in all of Southeast Asia. However, since PayPal is not a conventional financial institution, we provide the service to move and manage your money in terms of transferring to another individual’s account or even purchase goods online. Hence, my field of knowledge has broaden in respect to managing funds all at the tips of your fingers in a fast and secure manner. Since my customer segment has expanded to Southeast Asia, I was able to further refine my communication skills to be able to assist the customers with more understanding of local regulations and requirements based on their country of usage. I was able to work closely in regards to dispute related cases, minimal legal documentations and also sending out email responses to their enquiries. Within the one year that I have served and worked for PayPal, I have been awarded for the Top Ten CCA award for the quarter.

Standard Chartered BankCustomer Service Consultant

Mar. 2016 - Apr. 2017MalaysiaAs a CCA, my job scope was to provide extraordinary customer service experience to clients in Singapore. That includes friendly and reliable attitude, fast service, proactive action to provide better quality service and providing solutions and alternative options for clients available. We also engage with clients in cross-selling our products and facilities that may be suitable for each one of our clients at the end of every enquiry addressed. Types of products that I had knowledge of and handle are credit cards, personal loans, current accounts as well as savings accounts. Within the one year that I have served and worked for Standard Chartered Global Businesses, I have been awarded with Top Personal Sales Closure Award and have been short-listed for joining as a Video Banking Associate. The Video Banking team is the first pilot and pioneer team in Asia. Within the past one year I have also been nominated for the EXSA awards which is a nomination for agents who have been providing excellent service towards our clients.