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Work Background
Vice President Of Product
OliveVice President Of Product
Jul. 2022Vancouver, British Columbia, Canada
Founding Member
ChiefFounding Member
May. 2021Washington DC-Baltimore AreaChief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and effect change from the top-down.
Vice President Of Product Management
VirtruVice President Of Product Management
Apr. 2021 - Jun. 2022
Director, Product Management - Connected Vehicle Solutions
Kapsch TrafficCom North AmericaDirector, Product Management - Connected Vehicle Solutions
Nov. 2018 - Apr. 2021Washington D.C. Metro Area
Director, Product Management and Testing
eTrans SystemsDirector, Product Management and Testing
Mar. 2017 - Oct. 2018Fairfax. VA
Director, Product Management
FornetixDirector, Product Management
Jul. 2016 - Jan. 2017Leesburg, VAAs a part of the executive leadership team, managed Product Management for a software security startup that provides encryption management solutions. Key Projects and Achievements • Defined product positioning, addressable market and go-to-market plan • Created all product marketing collateral and white papers; provided thought leadership • Main contributor to investment pitch deck and content • Developed product management processes and roadmap methodology
Director, Product Management
Forcepoint LLC (Formerly Raytheon|Websense)Director, Product Management
May. 2014 - Dec. 2016Herndon, virginiaManaged a security analytics platform for the only commercial software division of a major government integrator. Key Projects and Achievements • Brought on as the first person in a product management department responsible for a $110M product suite. • Introduced agile/scrum process to the development team and provided guidance and mentorship. • Helped build product and dev team; created and implemented a feature request, roadmap prioritization, and feature management process. • Lead re-platform initiative to use advanced analytics (next-next gen SIEM) to combat insider threats, advanced persistent threats, and detect network intrusions (Apache big data stack, Docker, Vert.x, Elastic) • Part of M&A team that managed and vetted potential acquisitions and partnerships • Helped manage RFI/RFP responses, pre-sales initiatives and demos, and professional services implementations/POCs.
Director, Product Management
Content Analyst CompanyDirector, Product Management
Sep. 2012 - Apr. 2014Washington D.C. Metro AreaManaged all Product Management functions for an OEM text analytics engine (CAAT) Key Projects & Achievements - Created and Implemented roadmap prioritization and release process. - Performed analysis and brought product to several new target markets, while maintaining product dominance in current markets. - Helped implement Agile/Scrum development methodology. - Designed, led development and brought to market web-based GUI tool to help showcase and easily facilitate core product functionality (CAAT Definer).
Vice President, Product Development
iFanXPVice President, Product Development
Mar. 2011 - Aug. 2012Fairfax, VA- Lead the software and product development of a mobile social gaming web application. - Designed and built company website - Managed social media marketing
Director, Software Services
Dering & EstradaDirector, Software Services
Apr. 2009 - Jul. 2012Perform software consulting services. Clients included Fortune 500 companies and software startups. Key Projects - Established a product management department, including re-engineering the SDLC process to incorporate product management and product oversight for a small software company with no previous product management processes or procedures. - Managed and developed requirements for the re-platform project for a solution that supports an online tutorial services. - Managed and developed requirements for the implementation of a Business Intelligence solution for a mobile application company specializing in storing reward program information. - Evaluated and re-engineered the customer service call center processes and systems for a major appliance manufacturer’s warranty service.
Senior Director, Product Management
ServiceBenchSenior Director, Product Management
Sep. 2006 - Mar. 2009Managed a team of highly skilled Software Product Managers, Product Architects, and Business Analysts, with overall responsibility for a product suite of on-demand, web-based SaaS solutions. Key Projects & Achievements: ¥ Fully accountable for the entire SDLC process, including standards and methods. ¥ Created a cross-team task force of mid-level managers from multiple departments to improve communication, created training opportunities, and facilitate process improvement efforts in order to increase productivity and quality while reducing time to delivery. ¥ Led a key software re-platform project, including the development of new user interface standards and processes and procedures for documenting old, undocumented system functionality for easy portability to a more commonly used architecture. Reduced maintenance costs and facilitated standardization within development, customization and configuration points for faster implementations. ¥ Successfully led initiative to internationalize and localize software suite in Canada, Latin America and the EU; laid the groundwork for Asia (including multi-byte language capabilities). ¥ Successfully managed the implementation and deployment of a third-party OLAP business intelligence solution in three months.
Senior Product Manager
ServiceBenchSenior Product Manager
Mar. 2004 - Sep. 2006Recruited as the first Manager for the company’s newly established Product Management Department. Managed end-to-end development of multiple web-based solutions, including online transaction processing (OLTP) and online analytical processing (OLAP).
Senior Product Manager
JPMorgan Chase VasteraSenior Product Manager
Oct. 1999 - Jan. 2004Managed the complete software development lifecycle, from requirements gathering and analysis through delivery, implementation, and support. Led the development of multiple large, web-based, enterprise solutions for key clients, including Fortune 500 retailers, trading companies, and manufacturers. Key Projects & Achievements: ¥ Directed a major overhaul to correct a previously unsuccessful effort, driving the delivery of four high-quality major functional releases over three years that transformed the product into a flagship solution and yielded several multimillion-dollar contracts with automotive, consumer, and technology industry giants. ¥ Awarded responsibility for two additional software products based on early performance. ¥ Ultimately selected to manage all in-house implementations of multiple software solutions for managed services clients based on diverse skill set and proven ability to deliver. ¥ Defined details of business and system requirements for an automated broker interface (ABI) solution that was required to interface with Customs and Border Patrol (CBP) systems of the Dept. of Homeland Security. ¥ Liaison between clients and CBP to ensure the delivery of a user-friendly system that met the client’s business needs and adhered to strict CBP standards.
Writer/Editor
BrokerpowerWriter/Editor
Jan. 1999 - Dec. 1999
Senior Trade Analyst
Time Warner Inc.Senior Trade Analyst
Jan. 1997 - Dec. 1999
Entry Writer
Carmichael International ServiceEntry Writer
Jan. 1995 - Dec. 1997

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