Ubong Ekpo - Turning business vision into profit via Training, Talent Development, Design and Presentations, Ubong Ekpo Learning

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Network Power<100 people

Roles

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HR

🧨100%

Consulting

Geos

🇧🇬100%

Bulgaria

Work Background

dormakabaGlobal IT Communications and Training Manager

Jan. 2024 - Apr. 2024Sofia, Sofia City, Bulgaria

NuvoloSenior Trainer

Feb. 2023 - Oct. 2023Sofia, Sofia City, Bulgaria- Developing and delivering training programs that meet the evolving needs of Nuvolo Enterprise Asset Management (EAM) new admin training, functional training, partner training and user training. - Building Nuvolo Connected Workplace IWMS Products Global Training Roadmap - Partnering with Leadership, External and Internal Stakeholders across organizations to continuously identify, analyze and address training gaps and needs. - Training Partners and Clients On EAM, instructional design and creation, maintenance of training materials and resources. - Developing testing and evaluation procedures and training modules. - Evaluating the effectiveness of training programs and providing structured recommendations for improvement. - Providing ongoing reporting and analysis of training activities.

BAAERBusiness Development & I.T Recruitment Manager

Jan. 2020 - Jan. 2023Sofia, Sofia City, Bulgaria• Design and execution of Onboarding and training for internal projects, partners, project clients on systems, processes and project tools. • Stakeholder planning and consolidation of business goals and processes prior to 2020 lockdowns. Led to 50% cost reductions across business lines and positioning to leverage opportunities for growth. • Designed and delivered onsite and online (ILT and VILT) onboarding and training for global Recruitment, Sales, Lead Gen, Marketing and Project teams with 20% ROI for client base in 2020 and 2021. • Sourcing and Recruitment of Global Virtual Sales team and onboarding + training for external partners. • Developed “SWAS” eLearning Sales program for MSSQL Offering. • Hiring and Management of IT Recruitment Team • Major stakeholder in Product, Project and Service Budgeting and Pricing Strategy • Workforce, schedules and capacity planning for Project Teams. • BDM and Partnerships with Talent Acquisition/Recruitment Partners (E.U, US, Asia) • BDM, Sales and won contracts for new enterprise project client and partnerships. • Partnered with Lead Gen, Marketing and Sales in productizing MSSQL DB services (“Software with a Service”). Won new enterprise software client. • Hiring and Project Management for Database and other projects. • Developed and led new vetting process with interviews and assessments for DBAs and a variety of roles.

Fadata GroupTraining Services Manager

May. 2018 - Oct. 2018Sofia- In conjunction with Client Services Management and Senior Management Teams, determined the training strategy and approach for the delivery of technical training to internal staff, global partners and customers. - Managed training team and working with SMEs in fulfilment of training needs of Client Services and all clients and partners; providing coaching, mentoring and development. -Worked with HR and the Senior Management team to facilitate HR training plan including “Soft Skills” training and other initiatives in support of continuous learning and development. -Aligned all client and partner training delivery with ongoing software development and releases -Created and managed training price lists, catalogues and articulated such to clients and partners. -Prepared and implemented the training budget. Managed set training revenue targets. Was responsible for all training-related financial reporting- monthly training revenue reports and expense reports. -Implemented training needs analysis for staff, clients and partners

Hostway Services, IncTalent Development Manager

Feb. 2016 - Dec. 2016Sofia Bulgaria• Leading the overall company strategy and long term planning around how internal knowledge is consumed, shared, matured, and managed with Hostway • Development and implemention of a variety of professional training and development programs • Managing the delivery of training and development programs and devise an overall training strategy for the organization. • Growing and managing the Global Learning and Development team at Hostway. • Collaboration with management staff to assess and facilitate employee training needs, identification of training needs through the performance of gap analysis, job analysis, appraisal schemes and regular consultations with management • Leveraging existing technology and organizational resources to grow and develop teams and business partners

Hostway Services, IncSenior Training Specialist/Head of L&D Bulgaria

Jan. 2015 - Feb. 2016Sofia Bulgaria-Stakeholder Consulting and Learning Needs Analysis for Teams in Europe and the US -Design and Implementation of Blended Learning Programs at Various Levels -Promotion of Organizational Learning and Development Opportunities in various Departments -Design and Implementation of Training Measurement -Ongoing Curriculum Development -Employee Performance Evaluation -Coordination, Delivery and Monitoring of Training Sessions (Classroom and E-Learning) Live and via WebEx for Global Franchises (N.America,Canada and Europe) -Managing Internal learning Resources -Adaptation of Material and Strategy delivery

Ubong Ekpo ROI-Based Learning & DevelopmentTraining Development & Learning Strategies Consultant

Oct. 2012Sofia BulgariaWith a heavy focus on IT businesses, Ubong Ekpo provides Leadership, Team Development and Motivational training. Providing people development solutions that enable organizational learning agility and backed by 9 years of results and experience with Global IT leaders and teams. Ubong has two Amazon titles : "The A.R.T of Motivation" and "If I can Just...Focus", that help people discover life goals, create growth environments and empower self and teams.

Hostway Services, IncTraining/Learning & Development Specialist

Oct. 2009 - Jan. 2015Sofia BulgaraHighlights: Expected 1.5 yr L&D Project Manager for new Hostway BG Operations to produce results. Project was already at 90% completion within 10 months. Project had the following targets: 1) Learning and Mastering Almost the Entire Company Product and service offerings spanning 20 Hosting related products and services, 5 domain related products and services and up to 10 business solution offerings. All translating into different packages and plans across 10 Global customer groups. 2) Research, collation and building of learning packages for Sales, Customer Service and Technical Support Departments and Product Training Packages for Hostway. All in use to date in EU & the US. 4) Design Metrics and assessment system based on industry best practices through Pre and Post Training testing, measurement, Scorecards and design of Knowledge matrix. 5) Growing the Training and Development Function and extending scope from Sofia Globally. 6) Managing the relationship between L&D/training requirements versus business requirements at leadership level. 7) Produce a flourishing learning culture across the company. Results seen by recognition for trainees a few months after the training as well as commendations by other managers testify to this. Hostway Romania Training Plan & Project Description: L&D Call-Center Operations Trg. for Hostway UK and HW Romania - Working with Manager of Hostway UK/Germany and Sales manager on site. Designed and executed training projects for Sales within short timelines and to spec. General Responsibilities: • Full Customer-Facing Curriculum Development – For TS, CS and Sales • Coordination, Delivery and Monitoring of Training Sessions (Classroom and Virtual/E-Learning for N. America, Canada and Europe) • Responsible for constant update of resources, assessment of processes, feedback from employees and redesign where necessary of learning packages.

Spiral SolutionsTraining Manager/ E-Learning Consultant

Aug. 2008 - Jun. 2009-Consulting, Developing and Managing Corporate Training and Development Courses and Programmes -Sale of Knowledge Management Software (Combined Web-Based LMS platform) - Management of E-Learning Arm of Spiral Academy Sofia - Consulting, Management and Development of Web-Based, Interactive E-Learning Courses

DreamWebWorxFounder

Jul. 2008 - Oct. 2009

telerikTechnical Consultant and later QA

Oct. 2005 - May. 2008