Rhiain Coslett - Marketing & Operations Specialist, NoName HG

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Work Background

NoName HGManager

Nov. 2022Cape Town, Western Cape, South Africa● Directed a team of 15 sales professionals, implementing monthly KPI reviews and individual coaching sessions, resulting in a 40% increase in quarterly revenue and a 25% improvement in client retention rates. Develop and implement operational strategies and processes to optimize efficiency and productivity. ● Collaborate with cross-functional teams to coordinate and execute projects and initiatives. ● Monitor and analyse key performance indicators, making data-driven decisions to improve business performance.

Custard Creative CoDigital Marketing Specialist

Aug. 2020 - Sep. 2021Cape Town, Western Cape, South Africa● Managed and optimized digital advertising campaigns, including Google Ads and social media advertising, to increase website traffic and conversions. ● Utilized Google Analytics to analysed website performance and user behaviour, making data-driven decisions to improve marketing strategies. ● Created and authored engaging content for social media platforms, driving audience engagement and brand visibility. ● Directed cross-functional teams, achieving a 20% increase in project efficiency and a 15% reduction in implementation time for strategic initiatives.

JaxxOperations Manager

Mar. 2016 - Jan. 2018KwaZulu-Natal, South Africa● Led and supervised a team of employees, providing guidance and support to drive performance and achieve business goals. ● Orchestrated the implementation of data-driven process enhancements that optimized supply chain efficiency, leading to a 25% reduction in inventory holding costs and a 15% increase in on-time deliveries. Collaborated with cross-functional teams to coordinate and execute projects and initiatives. ● Analysed and optimized key performance indicators, leveraging data insights to drive a 10% increase in business performance and a 25% boost in operational efficiency.

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