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Work Background
Prime TherapeuticsUX Software Developer
Jun. 2024
DAILead UX Developer
Jun. 2023 - Jul. 2024Bethesda, Maryland, United States• Spearheaded digital transformation for 80 global business development projects by identifying strategic needs with leadership
• Developed cross-platform dashboards to streamline internal processes and enhance operational efficiency
• Directed the discovery phase for ERP digital transformation, gathering requirements and defining user needs
• Identified and recommended AI tools to optimize field operation manual implementation and versioning, resulting in 40% information retrieval improvement
ProvidencePrincipal UX Software Engineer
Oct. 2021 - Feb. 2023Irvine, California, United States• Led a team of developers to enhance Citrix dashboarding functionality, increasing patient-facing time by five minutes per provider
• Spearheaded a cross-team project for optimizing Azure cloud services, achieving a 6% cost savings in the first four months
• Hired and managed an offshore team dedicated to Citrix Microapp development
T-MobileSr. Software Engineer, UX
Apr. 2016 - Sep. 2020Bellevue, WA• Engineered MVC UI for internal reporting applications, serving thousands of management and executive users for business intelligence
• Designed and prototyped PowerBI applications for improved internal reporting and decision-making processes
• Conceptualized and created UX mockups for internal tools within a cross-functional Agile Scrum team, adhering to T-Mobile brand guidelines
• Designed data visualization elements for the marketing department to enhance data-driven decision-making
• Served as product designer for a custom reusable app platform in C#/Angular, optimizing performance with multidimensional cubes
• Researched and recommended BI solutions, balancing custom and off-the-shelf options, and best practice design patterns
• Contributed to data migration from SQL Server to Azure using DAX to ensure seamless integration and data integrity
Fell SwoopInteraction Designer
Aug. 2015 - Dec. 2015SeattleProduced consumable animated banner ads with minimal supervision to promote Microsoft Windows on optimized Atlas platform that generated hundreds of thousands of clicks Tools: HTML5 Canvas, Javascript animation libraries, typography
Harris CorporationSoftware Engineer, UI
Jan. 2015 - Jul. 2015remote• Developed and tested UI consistency for web-based patient/provider portal healthcare software in collaboration with a distributed team
• Designed, prototyped, and tested UI of portal in FoundationJS and Bootstrap Tools: user-centered design and interfaces, FoundationJS, Adobe CC, Javascript/jQuery, Bootstrap, QA
BoeingSenior UI Developer
Dec. 2013 - Jul. 2014Bellevue, WALed distributed team on UI Design for aviation manufacturing software; communicated with client daily to keep UI directives prioritized and consistent. Documented UI style and code standards to facilitate collaboration between development teams and offshore teams. Tools: HTML, CSS3, JSP, Javascript, Bootstrap, Responsive Design, typography
iLink SystemsSenior UX Developer
Jun. 2012 - Dec. 2014Redmond, WA• Spearheaded product design for Microsoft stack web applications, Windows 8 apps, and SharePoint in managed-partner/agency projects
• Created the award-winning NORAD Tracks Santa application, reaching 35 million users globally, coordinating with offshore QA teams and content providers.
• Designed and developed healthcare applications, including the EU doctor rounds app, American Specialty Health patient portal, and Children's Hospital of Philadelphia pediatric anesthetic crisis app
NOAAUser Experience/User Interface Developer
Oct. 2011 - Mar. 2012Greater Seattle AreaDesigned and implemented HTML5/CSS3/Javascript interfaces for Oracle-based web applications. Designed and developed interface for Pacific Coast Salmon Recovery Fund database (https://www.fisheries.noaa.gov/resource/data/pacific-coastal-salmon-recovery-fund-database), with over 14,000 salmon recovery sites listed in detail; original design is still in use. Produced wireframes, user flows, and templates to facilitate backend development; translated data model into UI. Tools: UX/UI interaction design, Adobe CC, HTML, CSS3, Javascript, Oracle Flex
Standard Appliance, Inc.Product Manager
May. 2008 - Aug. 2009Portland, Oregon Metropolitan Area• Managed the discovery, design, and implementation phases of the Standard TV & Appliance eCommerce website, launching the site in June 2009.
• Authored an extensive RFP for an enterprise project, conducted user research, determined business requirements, vetted vendor proposals, and acted as liaison between sales directors and the development vendor.
• Vetted proposals, chose a vendor to implement the programming and backend functionality, and acted as a liaison between the sales directors and the development vendor
• Launched online store in June 2009, resulting in massive increase in online traffic, online sales, and foot traffic
IPNSWeb Development Manager
Jan. 2006 - Sep. 2007Portland, Oregon Metropolitan AreaProject managed contractors, including designers, developers, programmers and SEO specialists. Acted as the (sometimes sole) agent of the sales process. Set the department’s procedures, determined information architecture in consultation with the client, developed content (text and graphical), performed QA on sites, and managed the client contact process. With the help of the CEO, developed and implemented the time-tracking and accounting procedures for the department. Functioned as an advocate for premium customer service. Rebuilt and rebranded the web department.
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