Itau ColombiaFraud Risk Prevention and Investigation Manager
Jun. 2018 - Mar. 2024Bogotá, Colombia · HybridLead the fraud prevention and investigations team, offering guidance, leadership, and development to the team. Serve as an intellectual advisor to anti-fraud areas and teams to improve performance, quality, and accuracy. Manage and supervise the contract with AI business partners, Create and implement processes and systems in the app onboarding process. Know the requirements and evaluate the projects of the different units. Maintain ongoing observation to make sure the objectives are fulfilled in accordance with the suggested metrics. Responsibilities • Oversee and implementation of fraud strategy, policy and project.
• Support and lead projects focused on improving the effectiveness of business process with fraud vision
• Review with stakeholders and managers about opportunities for improvement, measure, analyze current business process.
• Ensuring compliance intérnal and externas laws • Verify the precision and integrity of data signals, asses user behavior, and apply analytical tools to spot departures from expected lawful activities..
• Provide counsel on fraud cases and fraud management related policies.
• Project Management related to fraud prevention, collaborate closely with Product Management and TI.
• Perform in-depth studies of the kinds of attacks that we stop and those that get past our defenses, and adjust our procedures and policies as necessary.
• Fraud prevention training strategy.
• Manage and oversee the fraud risk matrix track and assess the results of prevention fraud tactics.
• Controls and strategy to internal fraud and external investigation
• Remains up to date with all policies and new regulations.
• Training about risk and fraud types.
• Manage relationship with banks, merchants etc. • Effectively inform stakeholders about fraud trends and mitigation strategy.