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Work Background
President • Human Resources (HR) Consultant
Leiter ConsultingPresident • Human Resources (HR) Consultant
Aug. 2014Washington, DC• Provide small- and mid-sized businesses with creative, cost-effective solutions to urgent, pervasive human resources challenges, resulting in employee satisfaction. • Partner with company leadership to align human resources strategy with business objectives. • Implement human resources best practices for business efficiency and profitability. • Provide structured framework and timely resolution for challenges.
Manager of Human Resources (HR)
Terma North America Inc.Manager of Human Resources (HR)
Sep. 2013 - Aug. 2014Arlington, VADirected Human Resources Department for United States holding company providing mission critical solutions for the aerospace, defense and security sectors. Reported to CEO, and worked across international borders with parent company in Denmark. • Developed and implemented new salary structure (approved by Chairman of the Board). • Completed Affirmative Action Plan (AAP) for 2013 and 2014 to meet OFCCP compliance requirements. • Filed EEO1 report and Vets 100 in 2013 and 2014. • Created Succession Plan, ensuring qualified candidates to assume leadership positions. • Designed and executed quarterly newsletter improving internal communication. • Drafted job descriptions, and updated plan documents (benefits) on company portal. • Reviewed and modified employment application to ensure legal compliance. • Completed background checks on new hires, and modified offer letters for employment. • Recruited 2 Business Development Managers without incurring search firms costs.
Senior Manager of Employment & Employee Relations
Center for Naval Analyses (CNA)Senior Manager of Employment & Employee Relations
Mar. 2012 - Sep. 2013Arlington, VAManaged employment processes for non-profit military research company. Handled employee relations issues, tracked workforce metrics, and recruited new talent while building and sustaining a respectful workplace. Managed recruiting budget and team of 4 staff. • Saved $100K in recruiting budget and expanded talent market by eliminating costly singular portals for posting and by enrolling company with Direct Employers (a membership that bridges recruitment and OFCCP compliance). • Supported staffing needs, Affirmative Action Plan, and diversity initiative through development of new and improved methods and procedures. • Played major role in reduction in force (RIF): analyzed current workforce, assessed individuals, conducted RIFs with CFO, acted as contact person for laid-off employees, coordinated with payroll, and handled issues as needed. • Assisted 4-month-long investigation, and made resolution recommendations.
Human Resources (HR) Director
Allied Technology Group (now ManTech International)Human Resources (HR) Director
Mar. 2008 - Mar. 2012Rockville, MDDirected HR Department for ATG and JIL (a newly acquired company) totaling 459 employees for $80M company providing advanced technological services to the United States government. Handled employee relations, investigations, disciplinary actions, hiring and terminations, layoffs, benefits administration, performance management, record management, staffing and recruiting, and HR policy development. Built department from 1 to 6 staff members in 2 years. • Developed Affirmative Action Plan, and filed Plan for 3 years to bring all policies up-to-date and in compliance with Federal and State employment guidelines and laws. • Implemented Applicant Tracking System (ATS) in compliance with OFCCP, which currently houses 23,122+ résumés for business development efforts. • Directed staff activities and provided leadership to Senior Management team who were geographically dispersed across the United States. • Increased yearly performance appraisal completion rating from 45% to 100%. • Evaluated job descriptions, conducted salary surveys, and recommended pay grades/levels. • Reviewed company classifications to comply under FLSA. • Merged 2 benefits plans into 1 robust package to effectively recruit and attract talent. • Achieved CMMI Level 3 and ISO 9001:2008 certifications. • Managed OFCCP audit with positive outcome.
Human Resources (HR) Generalist
AgustaWestlandBell, LLCHuman Resources (HR) Generalist
Aug. 2006 - Mar. 2008Reston, VAManufacturer of Presidential helicopters with Lockheed Martin. Handled complex HR challenges at 2 locations with sensitivity and confidentiality: employee queries, counseling, personnel planning, investigations, orientations, and exits. Implemented new HRIS system. • Developed employee relations, benefits administration, recruiting efforts, performance management, and new policies, which optimized performance and improved retention.
Human Resources (HR) Manager
LEVICK Strategic CommunicationsHuman Resources (HR) Manager
Dec. 2003 - Jul. 2006Washington, DCManaged multiple responsibilities in fast-paced, constantly changing environment. Handled staffing and recruiting, employee relations, new staff orientation, leadership training, issue investigation, semi-monthly payroll, and benefits administration. Collaborated with outside counsel on multiple legal issues: discrimination, H1B, termination, and Performance Improvement Plans. Co-managed office construction work. • Managed all aspects of recruiting and hiring for high-stakes communications firm. • Saved the firm $67K in payroll tax penalties by working tenaciously to resolve an issue. • Influenced management to implement/modify multiple standards and procedures that reduced company risks, convinced 7 high-level employees to sign non-compete clauses after they were hired, and initiated and executed a PTO policy that capped former employees' payoffs. • Enhanced staff satisfaction and retention by bringing a credit union onboard, influencing management to delete the waiting period for health benefits, introducing employee birthday/anniversary recognition, and implementing annual performance evaluation reminders. • Researched and implemented improved group insurance policy. • Enabled better management decisions regarding employee issues by developing tracking system for exit interviews, and generating departmental reports reflecting analysis and anonymous feedback.
Human Resources (HR) Specialist
Con EdisonHuman Resources (HR) Specialist
Sep. 2002 - Dec. 2002Staten Island and Manhattan, NYHired to interface with field employees and management for on-site facilities. Served as liaison for Staten Island Electric Operations (public utility) staff. Handled employee relations, investigative reviews, and labor issues. • Conducted high-profile investigation of alleged harassment; recommendation to union representative was supported by HR Director. • Demonstrated talent for improving group/team dynamics and resolving conflicts. • Improved effectiveness and communication of compensation and rewards programs by partnering with compensation team.
Senior Human Resources (HR) Generalist
RS Information SystemsSenior Human Resources (HR) Generalist
Feb. 2002 - Dec. 2003McLean, VAHired to support new Department of Energy contract federal government contractor had won. Managed Civilian Programs business unit: employee relations, leadership counseling, orientation, and tuition reimbursement policy. Provided on-site HR presence in satellite location 1 day per week. • Managed multiple complex investigations, terminations, and disciplinary actions. • Oriented 400+ employees including new hire paperwork for new contract. • Influenced management to change unfair policies and use best practices for layoffs.
Human Resources (HR) Generalist
AramarkHuman Resources (HR) Generalist
Feb. 2000 - Aug. 2002Philadelphia, PAManaged employee relations for 700+ corporate headquarters employees. Supported finance, sales and marketing, supply chain management, information technology, legal, facilities services, and international departments. Developed policies and procedures affecting 35,000 employees. Administered tuition reimbursement and STD/LOA/FMLA programs. • Built and maintained trusting relationships with line managers; and provided consistent, fair, and timely feedback on disciplinary and termination issues. • Improved performance by developing annual training schedule and keeping employees current with offerings, and helped launch performance management classes. • Improved leadership performance by coaching leaders on key leadership/management behaviors, developing performance improvement plans for client leadership teams, and facilitating 50+ new leader assimilations quarterly. • Ensured smooth integration of new employees through well-planned orientation sessions. • Increased staff morale by developing monthly programs, workshops, and lunch seminars. • Launched Diversity Training Institute, designed and facilitated courses, and trained 200+ staff members annually in communications and conflict resolution.
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