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Work Background
Alignmark, LLCFounder
Aug. 2022Austin, Texas Metropolitan Area · RemoteI work closely with senior leaders to ensure the smooth functioning of their business operations and administrative teams. Most recent project: Director of Business Operations and EA to Four Partners
The Seaker Group The Seaker Group grows location-based brands - building foundations and strategies for brand-focused, data-backed growth and guiding clients through their growth journey to earn higher valuations. I worked closely with four partners, running the day-to-day business operations, including finance, HR, systems optimization, board packet development, client-facing communications, and more.
Jason Drees CoachingOperations Manager and Strategic Executive Business Partner to CEO
Jul. 2021 - Oct. 2022Austin, Texas Metropolitan Area · Remote• Provided day-to-day strategic advice and time management support to CEO, overseeing priorities and coordinating with team leaders to ensure goals were met.
• Attended and documented all CEO meetings, delegating action items and preparing necessary information for upcoming meetings.
• Drafted company updates, reports, and presentations on behalf of CEO and managed internal/external communication including social media content and reels.
• Managed CEO's heavy calendar and email, coordinated travel, and assisted with special projects.
• Oversaw hiring and onboarding of administrative, marketing, and program management staff.
• Managed six cross-functional teams, conducting performance evaluations and team meetings to ensure KPIs were met.
• Led quarterly strategic planning meetings, ensuring alignment with CEO and team leaders.
• Streamlined coach experiences and optimized operational workflows.
• Improved internal relations and communication, proactively providing guidance to six teams and the CEO.
• Executed full life cycle of corporate events ranging from intimate to large-scale, 100+ attendee events.
• Proficient in Slack, Monday.com, Asana, Zoom, Voxer, Riverside.FM, Microsoft Suite, Canva, Adobe Acrobat/Creative Suite, Google Docs, Stripe, Acuity, Dropbox, DocuSign, Kajabi, and Gusto.
Bee Cave OrthodonticsScheduling Specialist
Nov. 2019 - May. 2021Bee Cave, Texas, United States · Hybrid• Oversaw front office staff including hiring, onboarding/training and performance reviews.
• Daily coordination and management of 6 schedules.
• Managed the execution of business finances including operations, payment processing, and collections.
Boicelli Cabinets IncBusiness Operations Manager
Apr. 2013 - Jul. 2019California · Hybrid• Daily execution of business growth, operations, and finances, growing revenues and expanding manufacturing to over 25,000 sq ft.
• Championed employee development through professional trainings and coaching highlighting best practices and institutional knowledge. • Optimized HR systems, processes, and policies.
• Managed employee onboarding and offboarding process.
• Steward executive relations with consistent, clear, and proactive communication related to HR, payroll, tax preparation, and AP/AR reconciliation and reporting.
Dream VolunteersExecutive Assistant and Events Manager
Aug. 2011 - Apr. 2013Redwood City · On-site• Provided executive support to Managing Director and CEO, establishing policies and procedures aligned with organizational objectives.
• Planned and executed successful 200+ attendee events including fundraisers, rallies, and film premieres.
• Performed desktop publishing for Your Dream Journey: A Guide to Discovering and Pursuing Your Dreams.
• Optimized office and organizational operations, implemented new policies and procedures, and managed vendor and contract services.
• Managed communications and relationships with donors, vendors, volunteers, Board members, and local government and community leaders.
• Handled financial management tasks, including Quickbooks AP/AR, reconciliations, and year-end tax form filing.
• Produced a documentary for Project Read in collaboration with the Redwood City Public Library.
Rosewood Hotels & ResortsReservation Manager and Front Office
Dec. 2008 - Dec. 2010Menlo Park, California · On-site• Responsible for revenue and rooms management for Rosewood Sand Hill (121 guest rooms / 3 Villas).
• Hired, managed and trained a team of 8 agents.
• Created/Developed Hotel-wide LQA training manual which resulted in multiple years of RSH obtaining Forbes highest award in hospitality; the Forbes 5-star rating.
• Monitor selling status of house daily (flash reports, allowances, etc…) and report to daily and weekly staff strategy meetings.
• Review daily and weekly arrival report ensuring accuracy, monitoring all VIPs, special guests, and requests. • Act as Group Manager providing hands-on management of group blocks including room inventory, requests, and billing.
Sanmina, Symantec, SAP, and Levi Strauss & Co.Executive Business Partner & Chief of Staff: Office of the CEO, CMO and President
Jan. 1999 - Mar. 2008San Francisco Bay Area · On-site• Managed Chairman and CEO's daily operations while serving as a strategic advisor and primary liaison to internal and external partners.
• Hired, managed, and trained a team of 16 executive admins and coordinated all board meetings and materials.
• Created high-level presentations and financial reports, functioning as an extension of the CEO, President, and CMO.
• Anticipated needs and proactively addressed organizational issues with sound judgment, initiative, and confidentiality.
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