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Work Background
LendingClubSenior Cloud Infrastructure Engineer
Jun. 2022Lehi, Utah, United States · Hybrid
AdobeSenior Site Reliability Engineer
Feb. 2021 - Jun. 2022Lehi, Utah, United States · HybridWorking in SRE org, which is supporting Workfront application infrastructure stacks within Adobe DX org Train and mentor junior team members Supervising projects and initiatives across multiple teams, providing technical support to each one Manage project timetables and deliverables. Providing operational and technical support to ensure the ongoing stability of the server environments, both logical and physical
Responsible for the ecosystem part of it but also contributing to other areas such as IasS, automation,
monitoring, and CI/CD improvements
Ownership of current traditional Linux infrastructure, CentOS 7,
Participating in on-call rotation with the rest of the team for multiple services
Migration of old k8s clusters from COPS towards EKS and GKE
Integrating existing Workfront infrastructure with existing Adobe one
Consolidating existing resources to provide cost efficiency without loss of redundancy Supporting lead storage solution (NetApp) for k8s as well as existing messaging service (Kafka)
Consolidate all DR regions of the main application into a single region, multi-AZ.
WorkfrontSenior System Engineer
Jan. 2018 - Apr. 2021Lehi Train and mentor junior team members Supervising projects and initiatives across a team, provide technical support to each one Manage project timetables and deliverables Provide operational and technical support to ensure the ongoing stability of the server environments, both logical and physical Use application tools to monitor, alert, diagnose and troubleshoot network, application and server issues Monitor all production networks, servers, applications and services through a centralized monitoring console Triage, troubleshoot and resolve incidents according to standard operating procedures related to shared infrastructure and hosted customer applications Help define and document operations methods & procedures (M&Ps) for the Application Operations Support department Automate repetitive tasks to eliminate manual work where possible and create frameworks for the further development of automation Coordinate and test network connectivity through firewalls, load balancers, and switches Work in a team environment to provide rotating 24X7 support, provide a point of escalation for all ongoing issues and possible incidents Support, perform and execute change requests and document configurations changes per standard procedure related to application and firmware Respond to alerts/alarms according to standard operating procedures, create remediation steps for failed ones and appropriate procedures in order to reduce the risk of repeated events
WorkfrontSenior System Administrator
Sep. 2017 - Jan. 2018Lehi, UtahProvide operational and technical support to ensure the ongoing stability to the server environments
Use application tools to monitor, alert, diagnose and troubleshoot network, application and server issues
Monitor all production networks, servers, applications and services through a centralized monitoring console
Triage, troubleshoot and resolve incidents according to standard operating procedures related to shared infrastructure and hosted customer applications
Help define and document operations methods & procedures (M&Ps) for the Application Operations Support department
Automate repetitive tasks to eliminate manual work where possible
Coordinate and test network connectivity through firewalls and load balancers
Work in a team environment to provide rotating 24X7 support
Support, perform and execute change requests and document configurations changes per standard procedure related to application and firmware
Respond to alerts/alarms according to standard operating procedures
WorkfrontSystem Administrator
Sep. 2015 - Aug. 2017ArmeniaProvide operational and technical support to ensure the ongoing stability to the server environments
Use application tools to monitor, alert, diagnose and troubleshoot network, application and server issues
Monitor all production networks, servers, applications and services through a centralized monitoring console
Triage, troubleshoot and resolve incidents according to standard operating procedures related to shared infrastructure and hosted customer applications
Help define and document operations methods & procedures (M&Ps) for the Application Operations Support department
Automate repetitive tasks to eliminate manual work where possible
Coordinate and test network connectivity through firewalls and load balancers
Work in a team environment to provide rotating 24X7 support
Support, perform and execute change requests and document configurations changes per standard procedure related to application and firmware
Respond to alerts/alarms according to standard operating procedures
Central Bank of ArmeniaIT Security Engineer
Oct. 2013 - Aug. 2015ArmeniaIncident management process coordination related to IT security events.
Network and server infrastructure security status monitoring.
Planning and implementing architecture of IT security ecosystems in the existing CBA network.
Configuring IT security solutions for bank departments.
Creating, modifying and enforcing security policies related to new IT procedures.
Integrating IPS, DLP, Security Gateway systems from scratch for bank needs according to governmental policies.
Redinet CJSCIT Security Specialist
Jan. 2012 - Oct. 2013ArmeniaProjects related to design and deployment of IT security solutions in existing and new networks all across telecommunication and banking sector.
Redinet CJSCIT administrator
Jun. 2009 - Dec. 2011ArmeniaMaintaining corporate IT infrastructure.
Configure corporate IT services such as Active Directory,corporate mail server,DNS,VPN server for employers remote work,standalone corporate firewall.
Maintaining security aspects of environments
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