JUST EATProduct Manager
Nov. 2014 - Jan. 2016As a Product Manager I am responsible for:
Identifying innovative opportunities and define solutions to meet specific KPIs to drive business goals, then measure and report on the effectiveness of those solutions. Working with the Technology Manager to define the strategic direction of the team, focussed on business value, as well as owning the short-term delivery roadmap. Working with customers and key business stakeholders to identify and analyse opportunities to improve existing products and deliver significant business value. Defining initial requirements for new projects and clearly state the potential impact on operational areas. Writing clear user stories at both low level function point & over-arching theme level, complete with acceptance criteria.
Testing ideas prior to delivering them; working with UX colleagues to develop digital or paper prototypes with which to test the reactions of real users, in order to refine the requirements and user experience as well as defining clear metrics and A/B tests to run to confirm the value of these ideas.
Creating and owning a detailed product backlog in line with the strategic goals and objectives of the team and business stakeholders.
Working effectively in an agile environment to deliver product increments. Planning the rollout of new features with the Programme Manager, for example by preparing communication plans and/or simple training. Measuring and monitoring product performance and creating clear directly measurable KPIs shown in basic dashboards.
- Working with the delivery team to ensure that the scope of the idea is well understood, and that the product increments are built in accordance with the original requirements. - Ensuring a clear communication with key stakeholders at the correct level before, during and after the product development process to manage expectations making sure requirements are clearly understood and meet business needs.