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Work Background
Fractional/Freelance Operator & Consultant
Rebecca Nicholson ConsultingFractional/Freelance Operator & Consultant
Nov. 2023Amsterdam, North Holland, Netherlands · RemoteAs a Fractional/Interim/Freelance operator and consultant, I provide hands-on expertise to streamline operations, grow revenue, and build high-performing teams and robust cultures. I support those preparing for growth, experiencing rapid expansion, or in dire need of a transformative touch. Working in 3 ways: - Fractional/Interim/Freelance Operator - Consultancy based projects - Coach/Mentor/Advisor Benefit from: _ Cost Efficiency: Access to high-level expertise at a fraction of the cost of full-time execs. _ Specialised Expertise: Targeted skills in strategy and operations. _ Flexibility: Engagement on a project basis or specific timeframes, adaptable, lowering your risk. _ Objective Perspective: Unbiased viewpoints, fresh insights, and continuous improvement. _ Rapid Impact: Quick wins and sustainable value, accelerating growth initiatives.
Director of Operations And Business Development
KryhaDirector of Operations And Business Development
Jan. 2022 - Oct. 2023Amsterdam, North Holland, NetherlandsA Web3 studio, contributing leadership, operations, and business development expertise to the founding and C-suite team, driving expansion into new markets and growth. This included diversifying the revenue, refining positioning and shaping the business growth strategy. _ Implemented operational guidelines including HR policies, project management and business development processes _ Improved project efficiency, workflow and team cohesion. _ Created and implemented a strategic roadmap to align tech, people, product, marketing, and business development strategies. _ Achieved a 300% increase in new business revenue _ Created and launched a detailed new business strategy to diversify revenue streams, connect with new clients, and penetrate new markets. _ Achieved a 400% increase in lead generation and expanded inquiries, meetings, and proposals. _ Led the development and execution of a high-impact marketing strategy, focusing on content marketing, go-to-market initiatives, and community building. _ Implemented key performance indicators (KPIs) and metrics to measure and improve departmental performance. _ Improved decision-making capabilities amongst leadership and C-suite executives, enabling more effective decision-making.
Managing Director
MediaplanetManaging Director
Jan. 2019 - Oct. 2021Amsterdam Area, Netherlands · HybridA global digital marketing agency, where I led a business turnaround and transformation, rebuilding the team and culture, streamlining operations, and driving sustainable revenue growth. _ Led a successful business transformation, overseeing P&L for a team of 20 (FTE), encompassing budgeting, forecasting, and driving EBITDA growth. _ Doubled annual topline revenue to £3 million. Achieved 20% YoY EBITA growth -- the highest growth % out of 12 global markets _Drove a 25% enhancement in efficiency and productivity by spearheading the implementation of CRM and project management systems and implementing business development and sales processes. _ Increased employee retention by 22% and bolstered satisfaction rates by 60% through launching culture improvement initiatives, inclusive personal development plans and robust employee well-being programs. _ Drove a 20% increase in recurring client expenditure and a 59% surge in overall client spend by enhancing product and service offerings and implementing refined client retention strategies. _ Established and strengthened partnerships with Fortune 500 companies (pharma, wellness, tech and medical devices), and prominent national media houses.
Head of Business Development & Operations
MediaplanetHead of Business Development & Operations
Jan. 2018 - Dec. 2018London, United KingdomDrove daily operations, built high-performing teams, and led strategic initiatives, scaling the company sustainably. _ Raised over £6 million in annual revenue, launching over 80 campaigns. _ Coached and led senior BDM teams, improving team management, business development, and optimising efficiency. _ Streamlined processes, optimised campaign development, and expanded services to meet market needs. _ Managed and consulted top-tier health clients such as Novartis, Sanofi, MSD, Gilead, Boston Scientific, and Stryker. _ Increased the number of recurring clients and spending by 25%, by implementing client relationship and retention strategies. _Led diversification of products and services, expanding into new markets, resulting 30% increase in client portfolio.
Senior Business Development Manager (Ops & People)
MediaplanetSenior Business Development Manager (Ops & People)
Jan. 2017 - Dec. 2017London, United KingdomLed a high-performing team of project managers (6+), consistently overperforming on targets, and launching innovative campaigns. Responsible for team performance, P&L, KPI management, coaching and training. _ Raised over £4million in annual revenue. _ Improved campaign delivery by implementing project management workflows. _ Selected by the CEO to enter the "Global Task Force" focused on innovative campaign development and team building. _ Spoke and presented at global conferences.
Account Manager Intern
Wonderland Events LtdAccount Manager Intern
Jul. 2013 - Sep. 2013
Internship
Beauty Seen PRInternship
Jul. 2012 - Sep. 2012

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