Pulse Systems, Inc.Lead User Experience Designer
Jan. 2016 - Apr. 2019Kansas City, Missouri Area · On-siteUser Research with Subject Matter Experts including Nurses, Doctors, and Insurance Providers to produce a suite of SaaS Medical Products utilizing Personas, Journey Maps, and Style Guides, to produce interactive prototypes with Sketch • Lead a team of Designers and Developers to create Style Guides and code standards • User Interviews with medical experts to comply with Prescription Drug standards • Developed new workflows for EHR SaaS application • Content Strategy for Dashboards based Personas, Roles and Permissions • Streamlined Medical Billing workflows for Providers, Payers, so Patients feel more protected • Updated Patient Portal for Responsive Design, comply with WCAG Accessibility Standards