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Work Background
CatipultCertified Coach & Fractional COO
Mar. 2024United StatesAt Catipult, we are committed to transforming any business into a World Class Company because we understand that a business owner's life and legacy are on the line. Through our tailored approach, business owners experience significant time savings, with clients reporting up to a 50% reduction in management meeting times and increased alignment throughout the company, leading to sustainable growth and scale. Our KPI-based operating system, supported by powerful software and expert coaching, empowers clients to grasp growth opportunities, increase profitability, and alleviate the stresses of management, promoting overall well-being. Stress is the #1 underlying cause of health issues for business owners, so that's a key focus for us. Additionally, we recognize the critical importance of maximizing company valuation in today's market, with trillions of dollars at stake in business transactions. Catipult goes beyond traditional coaching or software companies, dedicated to empowering business owners to succeed holistically, not just in business, but in all aspects of their lives.
Lead GeniusConsulting Partner
Mar. 2024United States
The Civet GroupFractional COO
Apr. 2022United StatesExperienced Fractional/Virtual Chief Operating Officer with a passion for empowering startups and SMB’s through strategic operational leadership.
The Terra CollectiveExecutive Director
Apr. 2022Dallas, Texas, United StatesAt Terra Collective, we are dedicated to making a positive impact on the mental well-being of those with cross-cultural experiences, and we continually strive to enhance the quality, availability, and sustainability of our services. Terra Collective is a 501(c)3 nonprofit organization dedicated to offering free mental health care, coaching, and mentorship to individuals who have undergone significant cross-cultural mobility. This diverse demographic includes groups known as TCK, CCK, and Diaspora.
STAT Recovery ServicesChief Operating Officer
Apr. 2020 - May. 2022Aided in the growth of STAT through business function development and definition, scale, and strategy. STAT was recognized in 2023 by Inc. 5000 with 1,007% growth since 2020.
Alpha Seven EnergyAdvisor to Chief Executive Officer
Apr. 2020 - Dec. 2021Dallas, Texas, United States
Alpha Seven EnergyChief Operating Officer
Mar. 2019 - Apr. 2020Dallas/Fort Worth Area
Alpha Seven EnergyVice President of Marketing and Operations
Jul. 2017 - Mar. 2019Dallas/Fort Worth Area
Maestro Personal AssistantsOrganizational Development Manager
Jan. 2016 - Jan. 2017Dallas, TX► Identified and advanced an enterprise-wide approach to talent management, organizational effectiveness, career progression, and all aspects of learning.
► Developed and implemented a Leadership Development program promoting growth from within a ‘leaders develop leaders’ approach to internal talent development.
► Improved policies currently in place and created new policies for overall improved organizational functionality.
► Strategically directed succession and bench planning processes.
► Designed impactful selection and assessment methods to meet the needs of organization.
► Wrote new QA program resulting in 80% increase in team output, providing an increase in coachable data.
► Developed and spearheaded change management to increase accountability among leadership.
► Designed process for onboarding of new clientele and contact center campaigns and programs.
TBI Inc.Director of Operations
Jan. 2015 - Jan. 2016Chicago, Illinois► Assisted team members with operational tasks, such as data analysis, policy execution, pipeline review, territory management, quoting and deal structuring, review of orders and completeness.
► Led a department of 75+ team members; ranging from entry level data entry personnel to assessment and quote specialists to a team of 12 project managers.
► Established and implemented organizational policies, goals, objectives, and procedures with input from executive leadership and team members.
► Improved overall culture of the department through the empowerment of leadership and inclusion of team members in impactful decision-making scenarios.
► Designed and implemented a new process resulting in a 13% output increase and a headcount reduction of 6 FTEs.
► Maintained high levels of quality, accuracy, and process consistency across sales organization.
► Built strategies for revenue growth, service improvements, and employee development.
► Coordinated sales forecasting, planning, and budgeting process used in sales organization.
► Reduced attrition from a rate of more than 60% to a rate of 2% over an 8-month period.
► Collaborated closely with IT for development of NetSuite and Salesforce platforms.
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