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Work Background
-Contract Specialist - Program/Project Manager, Scrum Master, JIRA Admin, Sharepoint Admin
Nov. 2019 - Dec. 2020Fort Worth, Texas, United StatesResponsible for maintaining and continuously evolving the suite of agile tooling & reporting to ensure meaningful best practices, and information radiators are in place to illuminate efficiencies around value delivery, organizational agility, and opportunities for continuous improvement of the agile transformation program.
Ensured that any new software integration into company systems meets functional requirements, system compliance, and interface specifications. Collaborated with stakeholders, business analysts, and quality assurance in the testing of new software programs and applications. Provided technical leadership to team members and programmers working on development projects.
Cultivate, disseminate, and enforce functional policies, procedures, quality assurance and secure coding best practices. Developed, test, and tune SQL queries to ensure data access and updates are correct, efficient, and scalable. Designed, run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for continuous improvement, and general debugging.
-Contract Specialist - Program/Project Manager, Scrum Master, JIRA Admin, Sharepoint Admin
Nov. 2019 - Dec. 2020Fort Worth, Texas, United States● Coordinate with primary JIRA and Confluence Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures
● Monitor JIRA databases and copy data from PROD to TEST instance, when requested
● Work with JIRA to enable custom workflows, screens, fields, automation script and dashboards
● Train end users on JIRA features during project deployments and with ongoing support
● Architect and administer JIRA deployment, focusing on providing a platform for Housing units to administer, track and report on department-wide projects and issues
● Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements
● Analyze current JIRA configurations and migrate to new instances, provide user support for multiple complex projects and stakeholders
● Able to provide/ configure JIRA for manual processes
● Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA
● Create, copy, and administer JIRA projects
● Provide comprehensive data visualization through Power BI and metrics reporting.
● Based on systems metrics work with architecture and development teams in troubleshooting areas where technical solutions can and should be addressed.
● Consult with clients on the system design of AWS environments
● Manage cloud implementations, upgrades, migrations, and change requests on client cloud environments
● Create, implement, and assist in the development of scripts to automate everyday operations
● Monitor and maintain multiple (DevOps) environments based on client requirements
● Responsible for the configuration and setup of backups as well as setup automated AWS patching for ● Lead development teams to build and deploy micro services-based applications in public cloud with
-Contract Specialist - Program/Project Manager, Scrum Master, JIRA Admin, Sharepoint Admin
Apr. 2017 - Apr. 2019Reston, Virginia, United StatesKey Contributions:
• Developed a technical replacement of the back-office suite for a mid-sized, publicly traded healthcare corporation. Technically led phased implementation of suite, including custom implementation of several applications and the selection and integration of several major commercial applications. Custom Microsoft / HTML based front-end and an independent, reusable services based back end.
• Using data visualization and proper asset management reduced usage of differing hardware and open source computer software programs down from 150+ to just three consolidated platform engineering with defined best practices and lifecycle management.
• Develop and manage the fundamental continuous improvement to define staff in the agile roles to manage contracts uniformly, resulting in over 15% more contracts being acquired.
● Analyze current JIRA configurations and migrate to new instances, provide user support for multiple complex projects and stakeholders
● Able to provide/ configure JIRA for manual processes
● Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA
● Create, copy, and administer JIRA projects
● Provide comprehensive data visualization through Power BI and metrics reporting.
● Based on systems metrics work with architecture and development teams in troubleshooting areas where technical solutions can and should be addressed.
● Consult with clients on the system design of AWS environments
● Manage cloud implementations, upgrades, migrations, and change requests on client cloud environments
● Create, implement, and assist in the development of scripts to automate everyday operations
● Monitor and maintain multiple (DevOps) environments based on client requirements
-Contract Specialist
Jan. 2017 - Apr. 2019Albuquerque, New Mexico, United States• Trained and developed CNT leadership to provide financial performance of engineering functions including planning, budgeting, capital equipment, contractual and staffing resource requirements. • Developed a systematic disaster recovery plan resulting in a 62% increase in human error and 77% improvement in external data corruption challenges.
• Provided security management in alignment with the Risk Management Framework (RMF) including privacy risk processes, security categorization, control selection, implementation, and assessment.
• Developed and implemented common control authorizations and continuous monitoring to ensure POAM configuration, patch, and vulnerability management. • Evaluation of vulnerability scan results for system assets, identify needed remediations for misconfigurations, and weaknesses and developed remediation plans to ensure compliance.
● Analyze current JIRA configurations and migrate to new instances, provide user support for multiple complex projects and stakeholders, Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA
● Based on systems metrics work with architecture and development teams in troubleshooting areas where technical solutions can and should be addressed.
● Manage cloud implementations, upgrades, migrations, and change requests on client cloud environments
● Create, implement, and assist in the development of scripts to automate everyday operations
● Monitor and maintain multiple (DevOps) environments based on client requirements
• Developed an evaluation method to assess program strengths and created a 3-year program roadmap for the onsite program manager to follow. • Organized and completed a Windows and Linux Server upgrade that had been stalled for over 18 months. Resulting in the award of a Level 1 data center contract worth over 25M in annual revenue to CNT.
-Contract Specialist - Program/Project Manager, Scrum Master, JIRA Admin, Sharepoint Admin
Sep. 2016 - Nov. 2019Fort Collins, Colorado AreaKey Contributions:
• Direct input on RFP, SOW, and capacity planning for contracts and business development on over 60+ contracts, ranging from 50K – 300M in revenue. Winning 98% of those contracts resulting in over 1,2 billion dollars in new business to the contracting agencies.
• Established a unified reporting system leveraging CNT based APIs and USGS based APIs to align contract requirements with program reporting needs. Resulting in a 48% increase in accuracy on staffing plans, staff productivity, financial reports, budgets and product delivery. Jira and confluence administrator for multiple agencies.
• Over 300 Standard Operating procedures and documentation developed for the governance and performance of contracting staff.
• Established Continuous Integration/Continuous Deployment architecture targeted at reusable models and templates, resulting in 94% of developers leveraging Kubernetes, Docker and Helm for HA for deployment activities.
• Developed a consistent method of project planning to provide more concrete contract requirements and stakeholder acceptance resulting in an addition of 30% more contracts for the following 2 years.
• Lead technology strategic direction prioritize technology initiatives and consult government stakeholders in the application management from development to production systems including product management, product ownership, development, testing and continuous integration and deployment (CI/CD) activities. Resulting in a 30% increase in program predictability. • Through operational evaluation of current technology strategies, determine development team best fit within the organization and align development SAFe methodology strategies with teams. Including strategic planning and staff adjustments to achieve optimal success. Resulting in a 40% increase in performance in 6 out of 8 key areas.
DexianContract Specialist - Program/Project Manager, Scrum Master, JIRA Admin, Sharepoint Admin
Jan. 2016Fort Collins, Colorado, United StatesEstablish collaborative partnerships with key stakeholders and provide coaching at all levels in an emerging Agile environment changing the digital infrastructure of a leading vision and eye care product and pharmaceutical company. Assess the current organization and delivery environment and recommend optimal Agile practices - Perform as a Scrum Master as needed for one or more scrum teams.
Develop out Portfolio, Program and Feature level reporting from Project initiation through project close out. Including operational support, on-going maintenance, and multi-vendor management.
Reporting at multiple levels of the enterprise Executive, Solution Train, Agile Team, Human Resources, and Accounting levels.
Facilitate, and develop scrum masters in scrum ceremonies for agile teams, including software development, DevOps, and deployment. Monitor and track progress of all FinOps and Controller Services onboarding initiatives and ensure that progress is communicated to leadership on a daily, weekly, and monthly basis
JIRA Migrations for on Premise and Cloud JIRA platforms for multiple organizations to help with better Atlassian tool utilization.
Build out Workday Resource Management, Okta Integration, Service Now Integration, JIRA Integration, and MS Teams Integration for a cohesive Enterprise delivery platform.
Empowering the agile teams to identify and effectively manage and remediate vulnerabilities.
Work with system owners and cybersecurity teams to establish automated security control testing, monitoring, and zero trust architecture for on-premise and cloud environments. To ensure project meets enterprise requirements from beginning to end.
Guide team and organization on how to use Agile/Scrum practices and values in Cloud Engineering and Migration to support current cloud requirements, cloud migration and deployment of new requirements to the AWS and Azure Cloud environment.
-Contract Specialist
Jan. 2016 - Nov. 2018Fort Collins, Colorado, United States• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Develop SecOps integration and intake process with the development teams. With priority focus on the Risk Management Framework alignment and accelerating the delivery of products to production.
• Assessment of the application delivery pipeline and maturity needed to achieve accelerated application delivery.
• Serve the Product Owner and Development Team in their quest to do everything possible to deliver and delight their customer(s)
• Provide detailed Program Management for contract performance from budget funding to work associated to budget finds. Reporting to executive management on budget burn rates and forecasting project completion to budget burn.
• Working with Product Owners and Managers on resource allocation and product delivery timelines to ensure product delivery on end user timetables.
● Coordinate with primary JIRA and Confluence Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures
● Monitor JIRA databases and copy data from PROD to TEST instance, when requested
● Work with JIRA to enable custom workflows, screens, fields, automation script and dashboards
New Century Software-
Oct. 2012 - Jan. 2016Fort Collins, ColoradoKey Contributions:
• Develop, implement and support services for deployment, and automated testing through the engineering pipeline. Resulting in an increase time to product delivery by 48%. • Architected Esri Managed Cloud Services solutions through proofs of concepts, cloud architecture designs, and cloud technology evaluation. Resulting in a 20% increase in shifting customers to green-field GIS solutions. • Increased software delivery by architecting user function management and breaking multiple functional areas of software into their own value streams. Resulting in a 450K increase in sales in 6 months.
• 65% increase in on time and underbudget releases through improved TechOps continuous integration and deployment strategies. • Established best practices in configuration management automation and showed an increase of 78% in utilization of software and hardware usage.
• Designed multiple reporting and Engineer tools to provide analytics and transparency in the governance of staff efficiency and software product launch expectations. Resulting in a 40% increase in on time product launches with a reduction in errors by 25%.
CCI (Colorado CustomWare, Inc)-
Aug. 2007 - Oct. 2012Fort Collins, Colorado AreaKey Contributions:
• Supervised 100+ offshore engineers and testers.
• Devised and maintained several automated software testing platforms along with SQL and Oracle databases.
• Developed an IT strategy for consistent reporting through Team Foundation Server that organized and streamlined product management requirements, quality control, and product launch notes into a product of day to day activities. Resulting in a 25% decrease in hours spent on duplicated efforts.
• Developed a standard Extract, Transform and Load (ETL) process to better handle small county data that could be easily migrated, resulting in a 60% increase in conversion and migration delivery to county governments.
• Designed multiple data analytic reporting tools to provide transparency, influence and facilitate respectful decision making for risk management, compliance, and operations management. Resulting in a 25% increase in velocity and project deliverables.
Apex Companies, LLC-
Jan. 2003 - Mar. 2007Laramie, WYKey Contributions:
• Contributed to the engineering of 6 distinct product lines, through user stories and agile engineering coaching.
• Hiring of engineers, testers, database administration, and system administration staff.
• Created a coaching model to help engineers, stakeholders and product owners to collaborate with team.
• Coordinated with clients to ensure systems were developed in accordance with business specifications. • Responsible relationship management between clients and product owners.
UL-
Aug. 1997 - Jan. 2003Laramie, WY
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