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Work Background
Engagement Manager
CGIEngagement Manager
Jan. 2022PortugalAgile software delivery for a leading UK customer
Service Delivery Manager
CGIService Delivery Manager
Jan. 2020 - Dec. 2021Bucharest, RomaniaProject and team management for IT support activities for CGI customers.
Branch Manager & Service Delivery Manager for Romanian offices
METIBranch Manager & Service Delivery Manager for Romanian offices
Jan. 2008 - Jan. 2020Bucharest, RomaniaSoftware development company specialized in business process management solutions for retail, founded in France in 1982. Romanian branch covering 24/7 L2 support services for customers worldwide. Highlights: ▪ Business administration, project management, service delivery management, client relations ▪ Reporting & quality ▪ Team coordination, recruitment, HR ▪ Financial administration, invoicing, salary review Meti was bought by CGI in January 2020. More on the acquisition, here: https://www.cgi.com/en/2020-01-20-CGI-acquires-French-retail-solutions-provider-Meti-to-help-drive-retailers-digital-and-omni-channel-evolution#:~:text=Press%20release-,CGI%20acquires%20French%20retail%20solutions%20provider%20Meti%20to%20help,digital%20and%20omni%2Dchannel%20evolution&text=PARIS%2C%20Jan.,one%20of%20its%20European%20subsidiaries.
Level 2 Support Officer & Trainer
METILevel 2 Support Officer & Trainer
Jun. 2007 - May. 2011Bucharest, Romania▪ Customer relations and application L2 support for Meti (also known now as CGI Retail Suite) ▪ On-call support, on-site support and user training, knowledge base ▪ Recruitment and on-boarding for new employees ▪ Project planning, testing and deployment whenever necessary
Marketing Budget & Contract Supervisor
CarrefourMarketing Budget & Contract Supervisor
Jun. 2006 - Nov. 2006
Assistant to the Store Manager - Carrefour Orhideea
CarrefourAssistant to the Store Manager - Carrefour Orhideea
Jul. 2003 - May. 2006
Translator Tax Department for French Customers
Price Waterhouse CoopersTranslator Tax Department for French Customers
Mar. 2003 - Jul. 2003
Software Consultant
DANUBIUS EXIM S.R.L.Software Consultant
Jun. 2002 - Feb. 2003
Assistant to the Manager
SG Advisors RomaniaAssistant to the Manager
Aug. 1999 - Sep. 1999
Assistant to the Board of Directors
ARCTIC S.A. - GaestiAssistant to the Board of Directors
Apr. 1999 - Dec. 2000
Assistant to the Manager
SG Securities RomaniaAssistant to the Manager
Jul. 1998 - Oct. 1998
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