HEALTH CARE SERVICE CORPORATION A MUTUAL LEGAL RESERVE COSenior Manager, Business Solutions Lead
Jun. 2016Chicago, Illinois, United StatesEnsure seamless flow of project operations from intake through delivery. Coordinate with product managers to identify project status and capacity for project delivery. Deliver effective support to Provider Portfolio and Claims Portfolio while acting as business solutions lead. Enhanced personal competencies of business analyst team members through provision of excellent training and coaching. Responsible for producing well developed business requirements that are clear and concise, and easy to develop. Responsible for developing road maps for project work that has come through intake, and forecast the work of the business analyst team, and help identify capacity constraints.