SPC BrasilProject Manager
Feb. 2021 - Jun. 2022Spearhead end-to-end management of multidisciplinary projects of various scales and complexity from initial kick-off meetings to the final execution. Recommend effective approaches in data intelligence with the aim of delivering trustworthy, reliable data. Lead and execute IT projects, in the largest database in Latin America, ensuring successful execution in time and planned resources. Implement the Pick´n Use model to ensure an effective innovative management method to ensure smooth project execution. Implement highly effective approaches to improve Positive Registry system (Oracle database). Deploy innovative tools and efficient techniques such as design thinking, ideation, canvas, design sprint methodology, PMI, PM Canvas, and agile methodology. • Launched and introduced value-added initiatives for the rebranding of the organisation.
• Implemented CX methodology in digital certification to optimise and enhance customer experiences at all touch points before, during and after conversion.