Erste Card d.o.o.Member of the management board
Oct. 2019 - Nov. 2022Ljubljana, Slovenia- Spearheaded strategic initiatives for Sales, Marketing, digital and product development, Contact centre, Sales support, and HR departments.
- Drove company growth and transformation by implementing digital agenda, optimizing and renewing product portfolio, developing new sales channels and approaches, implementing data-driven sales steering, managing client experience, executing performance marketing, and optimizing processes.
- Ensured the organizational setup, talent development, and acquisition to guarantee relevant skills and competences.
- Introduced agile principles of work, kept motivation high, engagement strong, and maintained a positive culture. - Maintained a high level of commitment and involvement in achieving business objectives.