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Work Background
SinergiseChief People Officer
Jan. 2023Ljubljana, Slovenia · Hybrid
✨Leadership ✨Projects ✨ConsultingPassionate about People, Products and Analytics in the Digital World 🚀
Nov. 2022RemoteIn today's rapidly evolving digital landscape, my passion lies in leveraging the power of data, analytics, and cutting-edge technology to drive meaningful results. As a dedicated professional, I thrive on creating impactful strategies that bridge the gap between businesses and their target audiences. My love for understanding consumer behavior and trends fuels my drive to deliver exceptional experiences that resonate with customers. In the ever-changing world of digital products, I take pride in staying ahead of the curve, exploring innovative solutions that optimize performance and drive business growth. Data-driven decisions are the cornerstone of my approach, allowing me to make well-informed choices that propel organizations towards success. But above all, my true passion lies in working with people. I firmly believe that collaborative teamwork and inclusive leadership are the catalysts for driving extraordinary results. I am eager to connect with like-minded professionals and organizations that share the same passion for the digital world and are ready to make a lasting impact in today's dynamic market. Let's create a brighter future together! #DigitalPassion #AnalyticsEnthusiast #DataDriven #DigitalInnovation #PeopleAndProducts #DigitalStrategy #BusinessGrowth
Erste Card d.o.o.Member of the management board
Oct. 2019 - Nov. 2022Ljubljana, Slovenia- Spearheaded strategic initiatives for Sales, Marketing, digital and product development, Contact centre, Sales support, and HR departments.
- Drove company growth and transformation by implementing digital agenda, optimizing and renewing product portfolio, developing new sales channels and approaches, implementing data-driven sales steering, managing client experience, executing performance marketing, and optimizing processes.
- Ensured the organizational setup, talent development, and acquisition to guarantee relevant skills and competences.
- Introduced agile principles of work, kept motivation high, engagement strong, and maintained a positive culture. - Maintained a high level of commitment and involvement in achieving business objectives.
NLB d.d.Head of Sales development and management (B-1)
Sep. 2017 - Oct. 2019Ljubljana- Led and directed a sales development team to optimize end-to-end sales operations across all channels.
- Designed and implemented sales and predictive analytics for the initiation of the sales process.
- Orchestrated the continual improvement of CRM practices, utilizing segment management to elevate standards.
- Engineered strategic product and channel development to drive sales performance and monitored success with sales controlling and retrospective feedback.
- Implemented data-driven sales reporting and forecasting processes, resulting in improved visibility into sales performance and more accurate revenue projections.
NLB d.d.Head Of Product Management (B-1)
May. 2014 - Sep. 2017- Headed the management of the bank's product and distribution channels, catering to both corporate and retail banking through all available channels.
- Instituted a systematic methodology for segmenting, developing, and distributing products and channels that effectively satisfy clients' demands and align with the bank's overall mission and strategy. Streamlined product workflows and operations, resulting in a significant improvement in productivity and performance.
- Conducted in-depth market analysis to identify emerging trends, assess competition, and optimize product offerings.
- Spearheaded cross-functional initiatives to ensure maximum customer satisfaction and retention, thereby boosting the bank's bottom line.
NLB d.d.Management Board Advisor
Oct. 2013 - May. 2014Ljubljana- Led change management initiatives within the corporate banking division of the bank, resulting in accelerated progress and improved performance outcomes.
- Developed and implemented strategic processes to optimize operational efficiency, including the development of frameworks, tools, and reporting mechanisms for efficient strategy implementation and management.
- Conducted performance management activities to ensure that the bank's corporate banking division met its performance targets and objectives.
- Collaborated with senior management and other stakeholders to identify key areas for improvement and drive continuous process improvements.
UniCredit Banka Slovenija d.d.Senior Specialist Advisor
Jun. 2013 - Sep. 2013Managing restructuring cases
Strategic advisory on sales performance, PnL management and process optimization
Successor coaching
UniCredit Banka Slovenija d.d.Senior Specialist Advisor
Oct. 2011 - Jun. 2013LjubljanaFormulating, implementing and communicating the strategy of the bank's Corporate and Investment Banking division
Controlling the strategy's implementation at the divisional level
Communicating the Corporate and Investment Banking strategy to various levels of internal audience
Follow - up on the successfulness of the strategy's implementation Working on optimization of the bank's essential processes
Searching for new market opportunities
UniCredit Banka Slovenija d.d.Strategy Expert
Oct. 2010 - Oct. 2011- Facilitated the development, implementation, and communication of the Corporate and Investment Banking division's strategic plan
- Monitored and supervised the divisional-level execution of the strategy - Effectively articulated the strategic goals of the division to internal stakeholders across multiple levels of the organization - Conducted evaluations and assessments of the strategy's implementation, proactively taking corrective actions as needed
Poteza Corporate Finance Ltd.Analyst
Jan. 2009 - Nov. 2010
Poteza Corporate Finance Ltd.Financial analyst
Jul. 2008 - Jan. 2009
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