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Work Background
Al Jazeera Media NetworkDigital Project Manager
Mar. 2013On-site• Overseeing PMO operations to ensure efficient delivery of multiple simultaneous digital projects of varying complexity.
• Ensuring comprehensive monitoring, documentation, tracking, reporting, integration, and implementation of all projects.
• Establishing and nurturing senior-level client relationships, contributing strategic value beyond daily program operations.
• Managing a team of project managers within the department.
• Providing leadership and guidance to commercial teams (creative, media, production) executing programs.
• Offering thought leadership to guide clients through existing projects and identify renewal or additional opportunities.
• Notable Achievements: Successfully delivered over 50 digital projects, ranging from $50,000 to $5 million, achieving a 95% on-time delivery rate
Al Jazeera Media NetworkTechnical Executive - Strategy & Development
Mar. 2013 - Dec. 2015Qatar• Coordinated the Strategy & Development Department's project management activities, resources, equipment, and information.
• Liaised with internal and external stakeholders to identify and define requirements, scope, and objectives.
• Helped prepare budgets and analyzed risks and opportunities.
• Acted as the point of contact and communicated project status to all participants.
• Created and maintained comprehensive project documentation, plans, and reports.
• Ensured standards and requirements were met by conducting quality assurance tests.
MiCA Qatar Consulting GroupProject Manager
Sep. 2012 - Jun. 2013Qatar · On-site• Established standardized project management methodologies.
• Developed resource plans and recommended appropriate sourcing levels for projects to ensure effective execution and completion.
• Oversaw project integration, including outsourced work, and managed enterprise architecture integration.
• Conducted post-implementation project reviews to assess benefits realization and project objectives achievement.
• Collaborated closely with stakeholders, cross-functional teams, and managers to plan and define scope, deliverables, and project timelines for new initiatives.
• Provided weekly status updates and reports to management on all projects.
• Notable Achievements:Successfully managed a $1.5 million ERP implementation project, resulting in a 15% reduction in operational costs and a 20% increase in productivity.
• Delivered a $500,000 digital marketing campaign, leading to a 200% increase in online sales and a 150% increase in social media engagement.
PROLAB COMMUNICATION HK LIMITEDManaging Director
May. 2008 - Aug. 2012Cairo, Egypt · On-site• Defined project objectives, project scope, roles, and responsibilities.
• Outlined budgets based on requirements and tracked costs to deliver projects on budget.
• Prepared detailed project plans to schedule key project milestones, workstreams, and activities.
• Managed project delivery according to the plan.
• Identified and mitigated potential risks.
EMATEL COMMUNICATIONSSenior Account Manager
Apr. 2007 - Apr. 2008Qatar• Managed multiple accounts, developed positive working relationships with all customer touchpoints.
• Worked closely with Analytics and Ad Operations to determine root causes for customer success or failure and drove requirements for product or process enhancement and development as needed.
• Partnered with internal cross-functional teams to understand customer goals and key performance metrics and exceeded those goals throughout the campaign.
• Leveraged technical tools and quantitative data to manage campaigns to success, high customer satisfaction, and renewal.
• Provided input on new processes and workflows as needed.
• Focused on ensuring we maintained superior customer service levels, operational excellence, and strategic insight.
Iristel - CANADAProjects Coordinator - MENA
Oct. 2005 - Mar. 2007Egypt• Monitored project progress and created project status reports for project managers and stakeholders.
• Assisted with resource scheduling so that team members had the resources they needed to complete their tasks.
• Scheduled stakeholder meetings and facilitated communication between the project manager and stakeholders throughout the project life cycle.
• Managed project management documents such as the project plan, budget, schedule or scope statement, as directed by the project manager.
• Executed a variety of project management administrative tasks such as billing and bookkeeping.
• Supported team members when implementing risk management strategies.
Media InternationalProjects Coordinator - Islamonline.net
Oct. 2003 - Oct. 2005Egypt• Assisted project managers in organizing ongoing projects.
• Monitored project plans, schedules, work hours, budgets, and expenditures.
• Organized and participated in stakeholder meetings, ensuring project deadlines were met in a timely manner.
• Documented and followed up on important actions and decisions from meetings.
• Prepared necessary presentation materials for meetings.
TrueMedia CoStrategic Planning Coordinator
Jan. 2000 - Dec. 2005Cairo, Egypt• Vigilantly monitored project progress and generated project status reports for both project managers and stakeholders.
• Played a pivotal role in resource scheduling to ensure that team members had the necessary resources for completing their tasks.
• Efficiently scheduled stakeholder meetings and facilitated continuous communication between the project manager and stakeholders throughout the project's life cycle.
• Effectively managed project management documents, including the project plan, budget, schedule, and scope statement, as directed by the project manager.
• Conducted various project management administrative tasks, including billing and bookkeeping, to maintain smooth project operations.
• Provided crucial support to team members during the implementation of risk management strategies.
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