Hesham Salama - CEO/Founder, IMPACT Business Sollutions

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Work Background

Al Jazeera Media NetworkDigital Project Manager

Mar. 2013On-site• Overseeing PMO operations to ensure efficient delivery of multiple simultaneous digital projects of varying complexity. • Ensuring comprehensive monitoring, documentation, tracking, reporting, integration, and implementation of all projects. • Establishing and nurturing senior-level client relationships, contributing strategic value beyond daily program operations. • Managing a team of project managers within the department. • Providing leadership and guidance to commercial teams (creative, media, production) executing programs. • Offering thought leadership to guide clients through existing projects and identify renewal or additional opportunities. • Notable Achievements: Successfully delivered over 50 digital projects, ranging from $50,000 to $5 million, achieving a 95% on-time delivery rate

Al Jazeera Media NetworkTechnical Executive - Strategy & Development

Mar. 2013 - Dec. 2015Qatar• Coordinated the Strategy & Development Department's project management activities, resources, equipment, and information. • Liaised with internal and external stakeholders to identify and define requirements, scope, and objectives. • Helped prepare budgets and analyzed risks and opportunities. • Acted as the point of contact and communicated project status to all participants. • Created and maintained comprehensive project documentation, plans, and reports. • Ensured standards and requirements were met by conducting quality assurance tests.

MiCA Qatar Consulting GroupProject Manager

Sep. 2012 - Jun. 2013Qatar · On-site• Established standardized project management methodologies. • Developed resource plans and recommended appropriate sourcing levels for projects to ensure effective execution and completion. • Oversaw project integration, including outsourced work, and managed enterprise architecture integration. • Conducted post-implementation project reviews to assess benefits realization and project objectives achievement. • Collaborated closely with stakeholders, cross-functional teams, and managers to plan and define scope, deliverables, and project timelines for new initiatives. • Provided weekly status updates and reports to management on all projects. • Notable Achievements:Successfully managed a $1.5 million ERP implementation project, resulting in a 15% reduction in operational costs and a 20% increase in productivity. • Delivered a $500,000 digital marketing campaign, leading to a 200% increase in online sales and a 150% increase in social media engagement.

PROLAB COMMUNICATION HK LIMITEDManaging Director

May. 2008 - Aug. 2012Cairo, Egypt · On-site• Defined project objectives, project scope, roles, and responsibilities. • Outlined budgets based on requirements and tracked costs to deliver projects on budget. • Prepared detailed project plans to schedule key project milestones, workstreams, and activities. • Managed project delivery according to the plan. • Identified and mitigated potential risks.

EMATEL COMMUNICATIONSSenior Account Manager

Apr. 2007 - Apr. 2008Qatar• Managed multiple accounts, developed positive working relationships with all customer touchpoints. • Worked closely with Analytics and Ad Operations to determine root causes for customer success or failure and drove requirements for product or process enhancement and development as needed. • Partnered with internal cross-functional teams to understand customer goals and key performance metrics and exceeded those goals throughout the campaign. • Leveraged technical tools and quantitative data to manage campaigns to success, high customer satisfaction, and renewal. • Provided input on new processes and workflows as needed. • Focused on ensuring we maintained superior customer service levels, operational excellence, and strategic insight.

Iristel - CANADAProjects Coordinator - MENA

Oct. 2005 - Mar. 2007Egypt• Monitored project progress and created project status reports for project managers and stakeholders. • Assisted with resource scheduling so that team members had the resources they needed to complete their tasks. • Scheduled stakeholder meetings and facilitated communication between the project manager and stakeholders throughout the project life cycle. • Managed project management documents such as the project plan, budget, schedule or scope statement, as directed by the project manager. • Executed a variety of project management administrative tasks such as billing and bookkeeping. • Supported team members when implementing risk management strategies.

Media InternationalProjects Coordinator - Islamonline.net

Oct. 2003 - Oct. 2005Egypt• Assisted project managers in organizing ongoing projects. • Monitored project plans, schedules, work hours, budgets, and expenditures. • Organized and participated in stakeholder meetings, ensuring project deadlines were met in a timely manner. • Documented and followed up on important actions and decisions from meetings. • Prepared necessary presentation materials for meetings.

TrueMedia CoStrategic Planning Coordinator

Jan. 2000 - Dec. 2005Cairo, Egypt• Vigilantly monitored project progress and generated project status reports for both project managers and stakeholders. • Played a pivotal role in resource scheduling to ensure that team members had the necessary resources for completing their tasks. • Efficiently scheduled stakeholder meetings and facilitated continuous communication between the project manager and stakeholders throughout the project's life cycle. • Effectively managed project management documents, including the project plan, budget, schedule, and scope statement, as directed by the project manager. • Conducted various project management administrative tasks, including billing and bookkeeping, to maintain smooth project operations. • Provided crucial support to team members during the implementation of risk management strategies.

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