Samer Al Sayah - Senior Director, Almosafer

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AlmosaferSr. Director - Head of B2B Products

Jan. 2023Dubai · On-siteManaging our B2B verticals: • Almosafer Business (Corporate & Government Travel Management) • Discover Saudi (Leisure Tourism) • Mawasim (Hajj & Umra Religious Tourism) • Nusuk Hajj (KSA Ministry of Hajj official platform for Hajj & Umrah pilgrims) • Online Distribution (Integration of our direct inventory to worldwide resellers; Travelgate, Juniper, Amadeus, Expedia, HPro, Trip.com, etc.)

AlmosaferDirector - Head of Product

Nov. 2019 - Jan. 2023Dubai · On-site• Responsible for managing B2B Travel Management Business with revenues over $1B annually. (20% increase post Digital Transformation) • Boosted our travel products’ online adoption by 460% • Elevated our NPS from 6 to 9 in less than two years • Successfully led the partnership with SAP Concur to deploy, launch & operate Concur travel management product in KSA • Digitized Ministry of Health (KSA) internal process covering patient visit, doctor appointment form, medical authority/referral center approvals, medical travel bookings, & invoicing. • Specified, developed, and launched a full-fledged Logistics platform (“Breeze”) in partnership with KSA Ministry of Finance, Saudia Airlines & other KSA Ministries, facilitating deliveries of Travel orders (4K orders daily) • Specified, developed, and launched the first B2B Travel Management solution, targeting Corporates & Governments, serving over 3000 Accounts with over 1 million employees • Manage a team of Product Managers as well as cross-functional Product Team (UI/UX, Business Analytists, Rollout Teams) • Prepare and analyze product financials to assess and ensure profitability of new and existing products • Deploy marketing campaigns and client communications to ensure firm wide consistency • Eliminated unnecessary product development projects following review of customer survey and sales data B2B Travel Management Product: Web: https://almosafer.com/business

Mondia GroupHead Of Products & Innovation

Dec. 2016 - Nov. 2019Hamburg, Germany · On-site• Defining, developing, a/b testing and launching product improvements • Digital Transformation • Leading cross-functional Agile teams to define and execute innovative ideas • Communicating vision and strategy broadly throughout the organization • Owning decisions on product area on the road-map and what to roll out Major Projects: • Video On Demand: Etisalat Kids ejunior (https://www.ejunior.tv). iOS & Android native Apps on https://tosto.re/ejunior • Video On Demand: OrangeBox (https://www.orangebox-jo.com) • Video On Demand: Vodafone TV (https://vodafonetv.vodafone.com.eg) • Video On Demand: Getmo Kids (https://kids.getmo.com)

IntigralSr. Manager - Product Development & Customer Experience

Oct. 2013 - Dec. 2016Dubai · On-site• Product Development & lifecycle expertise • Product requirements & Product roadmap • Product concept and Strategy • UI/UX/Development of mobile & web Apps • Launching product features and functions • Customer acquisition, usage, satisfaction and retention • Managing Purchase Requests • Liaising with Procurement and Finance • Vendor Account Management Major Projects: Web Apps: • Video On Demand: Jawwy TV (http://www.jawwy.tv/en/) • Video On Demand: Invision (http://www.invision.com.sa/en) • Sports: Dawri + (http://www.dawriplus.com) • VAS: Khairna Donation (http://khairna.org/) • VAS: Dokany News (http://dokany.me/) iOS Apps: • Video On Demand: Jawwy TV (https://apple.co/2pHFurL) • Sports: Dawri+ (http://apple.co/2f8zl0t) • VAS: Khairna Donations (http://apple.co/2fQTZWy) • VAS: Cook&Eat (https://apple.co/2DYcTma) Android Apps: • Video On Demand: Jawwy TV (https://goo.gl/bNj41s) • Sports: Dawri+ (https://goo.gl/gfAfQJ) • VAS: Khairna Donations (https://goo.gl/y7duA6) • VAS: Cook&Eat (https://goo.gl/ysSQrd)

Flagship ProjectsSr. Project Manager

Nov. 2009 - Oct. 2013Dubai · On-site• Project Management • Product Development • Mobile Apps Development • Managing a team of developers, UI/UX designers, & QA. • Business Analysis, personal and Man power management, process workflow tracking, wireframe research, etc. • Client Relationship Management • Strategic performance analysis • Problem and gap tracking, solution integration. Major Projects: Education: Rufoof (https://goo.gl/cwDzeM) Education: 3-A-Day (https://goo.gl/pQ1oB6) News: Forbes (http://www.forbesmiddleeast.com/en/) Utilities: StarticMan (https://goo.gl/vfHFWQ) Events: Event2Note (https://goo.gl/7FcYzZ)

ATB-BremenSoftware Engineer

Dec. 2007 - Nov. 2009Bremen, Germany · On-site• Conducted research in finding, grasping & analyzing new processes planning • Developing application specific software systems; eBusiness, eCommerce, eLearning, etc. • Optimizing software development processes; reengineering, integrating existing systems, etc. • Developing Client/Server applications for Automotive Enterprises as well as Web Applications

University of BremenProject Manager

Oct. 2007 - Jul. 2009Bremen, Germany · On-site• Business Development, Analysis & Personal Management • Negotiations with licensors & suppliers in Europe • Find, specify, analyze, and plan new processes. • Detect, grasp & analyze motion gestures using Wii Remote & similar technologies • Connect, wire and program various needed sensors in the intelligent room

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