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Work Background
AlmosaferSr. Director - Head of B2B Products
Jan. 2023Dubai · On-siteManaging our B2B verticals:
• Almosafer Business (Corporate & Government Travel Management)
• Discover Saudi (Leisure Tourism)
• Mawasim (Hajj & Umra Religious Tourism)
• Nusuk Hajj (KSA Ministry of Hajj official platform for Hajj & Umrah pilgrims)
• Online Distribution (Integration of our direct inventory to worldwide resellers; Travelgate, Juniper, Amadeus, Expedia, HPro, Trip.com, etc.)
AlmosaferDirector - Head of Product
Nov. 2019 - Jan. 2023Dubai · On-site• Responsible for managing B2B Travel Management Business with revenues over $1B annually. (20% increase post Digital Transformation)
• Boosted our travel products’ online adoption by 460%
• Elevated our NPS from 6 to 9 in less than two years
• Successfully led the partnership with SAP Concur to deploy, launch & operate Concur travel management product in KSA
• Digitized Ministry of Health (KSA) internal process covering patient visit, doctor appointment form, medical authority/referral center approvals, medical travel bookings, & invoicing.
• Specified, developed, and launched a full-fledged Logistics platform (“Breeze”) in partnership with KSA Ministry of Finance, Saudia Airlines & other KSA Ministries, facilitating deliveries of Travel orders (4K orders daily)
• Specified, developed, and launched the first B2B Travel Management solution, targeting Corporates & Governments, serving over 3000 Accounts with over 1 million employees
• Manage a team of Product Managers as well as cross-functional Product Team (UI/UX, Business Analytists, Rollout Teams)
• Prepare and analyze product financials to assess and ensure profitability of new and existing products
• Deploy marketing campaigns and client communications to ensure firm wide consistency
• Eliminated unnecessary product development projects following review of customer survey and sales data B2B Travel Management Product: Web: https://almosafer.com/business
Mondia GroupHead Of Products & Innovation
Dec. 2016 - Nov. 2019Hamburg, Germany · On-site• Defining, developing, a/b testing and launching product improvements
• Digital Transformation
• Leading cross-functional Agile teams to define and execute innovative ideas
• Communicating vision and strategy broadly throughout the organization
• Owning decisions on product area on the road-map and what to roll out Major Projects: • Video On Demand: Etisalat Kids ejunior (https://www.ejunior.tv). iOS & Android native Apps on https://tosto.re/ejunior
• Video On Demand: OrangeBox (https://www.orangebox-jo.com)
• Video On Demand: Vodafone TV (https://vodafonetv.vodafone.com.eg)
• Video On Demand: Getmo Kids (https://kids.getmo.com)
IntigralSr. Manager - Product Development & Customer Experience
Oct. 2013 - Dec. 2016Dubai · On-site• Product Development & lifecycle expertise
• Product requirements & Product roadmap
• Product concept and Strategy
• UI/UX/Development of mobile & web Apps
• Launching product features and functions • Customer acquisition, usage, satisfaction and retention
• Managing Purchase Requests
• Liaising with Procurement and Finance
• Vendor Account Management Major Projects: Web Apps:
• Video On Demand: Jawwy TV (http://www.jawwy.tv/en/)
• Video On Demand: Invision (http://www.invision.com.sa/en)
• Sports: Dawri + (http://www.dawriplus.com)
• VAS: Khairna Donation (http://khairna.org/)
• VAS: Dokany News (http://dokany.me/) iOS Apps:
• Video On Demand: Jawwy TV (https://apple.co/2pHFurL)
• Sports: Dawri+ (http://apple.co/2f8zl0t)
• VAS: Khairna Donations (http://apple.co/2fQTZWy)
• VAS: Cook&Eat (https://apple.co/2DYcTma) Android Apps:
• Video On Demand: Jawwy TV (https://goo.gl/bNj41s)
• Sports: Dawri+ (https://goo.gl/gfAfQJ)
• VAS: Khairna Donations (https://goo.gl/y7duA6)
• VAS: Cook&Eat (https://goo.gl/ysSQrd)
Flagship ProjectsSr. Project Manager
Nov. 2009 - Oct. 2013Dubai · On-site• Project Management
• Product Development
• Mobile Apps Development
• Managing a team of developers, UI/UX designers, & QA.
• Business Analysis, personal and Man power management, process workflow tracking, wireframe research, etc.
• Client Relationship Management
• Strategic performance analysis
• Problem and gap tracking, solution integration. Major Projects: Education: Rufoof (https://goo.gl/cwDzeM)
Education: 3-A-Day (https://goo.gl/pQ1oB6)
News: Forbes (http://www.forbesmiddleeast.com/en/)
Utilities: StarticMan (https://goo.gl/vfHFWQ)
Events: Event2Note (https://goo.gl/7FcYzZ)
ATB-BremenSoftware Engineer
Dec. 2007 - Nov. 2009Bremen, Germany · On-site• Conducted research in finding, grasping & analyzing new processes planning
• Developing application specific software systems; eBusiness, eCommerce, eLearning, etc.
• Optimizing software development processes; reengineering, integrating existing systems, etc.
• Developing Client/Server applications for Automotive Enterprises as well as Web Applications
University of BremenProject Manager
Oct. 2007 - Jul. 2009Bremen, Germany · On-site• Business Development, Analysis & Personal Management
• Negotiations with licensors & suppliers in Europe
• Find, specify, analyze, and plan new processes.
• Detect, grasp & analyze motion gestures using Wii Remote & similar technologies
• Connect, wire and program various needed sensors in the intelligent room
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