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Work Background
Quoin TechnologiesProduct Owner and Designer
Aug. 2024City of Cape Town, Western Cape, South Africa
Rapaydo ServicesProduct Manager and Designer
Nov. 2023 - Aug. 2024Cape Town, Western Cape, South AfricaAs the Product Manager at Rapaydo, I was responsible for Rapaydo One - the central management portal that consolidates all Rapaydo products (data, gateway, risk, and acquiring) into a seamless and easy-to-use interface. Furthermore, I was also the Product Manager and Designer for Rapaydo Business, our responsive and white-labeled portal for merchants.
TruevoPayProduct Designer
Sep. 2022 - Oct. 2023Working as a Product Designer at Truevo, I focused on enhancing their Business Portal and Application Form. I also took charge of developing new themes for customers to utalise with Truevo's low- and no-code payment solutions
Truevo PaymentsProduct Specialist
Jul. 2020 - Sep. 2022I joined Truevo as a Product Manager for a new banking product focused on providing small businesses with accessible business banking solutions. My responsibilities included conducting Customer Research, Product Management, Product Design, and QA Testing. Unfortunately, due to licensing issues, the product remained in Beta and was never launched. Following this experience, I transitioned to managing and designing the Business Portal and Mobile App for Truevo's customers, collaborating with another designer. Additionally, I took charge of creating their customer-facing application form.
1-gridAssociate Product Manager
Oct. 2019 - Jun. 2020Cape TownThroughout my time at 1-Grid, I had the opportunity to meticulously chart out the entire customer experience and craft comprehensive product roadmaps for each of their offerings and platforms. Moreover, I played a pivotal role in successfully introducing their business registration solution to the market. Additionally, I took charge of overseeing the strategic planning and design of their mobile application, specifically tailored to streamline invoice payments and promote the sale of complementary products.
YocoProduct Manager
Aug. 2018 - Oct. 2019Cape Town Area, South AfricaI was able to collaborate with stakeholders, product designers, and software engineers during my move into Product Management to develop a brand new custom website and application process for Yoco prior to the announcement of their series C funding.
YocoOpportunity Development Analyst in Expansion
Sep. 2017 - Jul. 2018Cape Town Area, South AfricaAs part of our team, we had the exciting task of exploring untapped markets. Our major focus was on launching Yoco's first concept store in Johannesburg. I took on the crucial responsibility of delving into the legal aspects of running a retail store and training our staff, alongside the Operations team.
YocoGrowth Product Analyst
Jun. 2017 - Aug. 2017Cape Town Area, South AfricaAs part of my role, I took charge of researching and validating delivery partners that would be a perfect fit for our business. Once I had identified the right partners, I seamlessly integrated into the Operations team and introduced the new systems. Not only did I successfully implement these systems, but I also provided comprehensive training to the team, ensuring a smooth transition. Thanks to this, we were able to onboard two new delivery partners without any disruption to our daily operations.
YocoGrowth Product Intern
Dec. 2016 - May. 2017Cape Town Area, South Africa
YocoLearnership
Nov. 2016 - Nov. 2016Cape Town Area, South Africa
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