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Work Background
DevOps Admin III
Technology SpaDevOps Admin III
Apr. 2018Dallas/Fort Worth Area- Champion multi-cloud adoption strategies for medium sized companies and startups. - Migrate workloads from on-prem physical servers to Amazon Web Services and Azure. - Develop and manage infrastructure as code with Terraform and AWS CloudFormation. - Manage server clusters and user PCs configurations with Ansible and Azure Intune. - Push code updates via AWS CodePipline with SonnarCloud security scans and tests. - Establish alerting through AWS CloudTrail, CloudWatch Alarms, and ServiceNow. - Monitor system behaviors and application performance with Datadog and Dynatrace. - Automate enforcement of company policies with AWS Config and Cloud Custodian. - Secure identity and permission access with AzureAD integrated with AWS SSO IAM. - Controlled code versions and team members contributions by using various Git repos. - Refreshed a Windows Active Directory on-prem office environment to AzureAD.
Operations Support Analyst - Contract
Technology SpaOperations Support Analyst - Contract
Dec. 2016 - Apr. 2018Dallas/Fort Worth Area- Provided​ ​ 24/7/365​ ​ operations​ ​ support​ ​ for​ ​ a ​ ​ RHEL,​ ​ multi-node,​ ​ distributed​ ​ system. - Assisted​ ​ in​ ​ the​ ​ migration​ ​ of​ ​ customers​ ​ from​ ​ the​ ​ legacy​ ​ system​ ​ into​ ​ the​ ​ new​ ​ build. - Executed​ ​ operational​ ​ system​ ​ updates​ ​ and​ ​ changes​ ​ into​ ​ various​ ​ system​ ​ environment. - Troubleshot​ ​ application​ ​ connection​ ​ issues​ ​ between​ ​ supply​ ​ and​ ​ demand​ ​ customers. - Tracked​ ​ system​ ​ changes​ ​ and​ ​ customer​ ​ incidents​ ​ using​ ​ ServiceNow​ ​ ticketing​ ​ system. - Investigated​ ​ service​ ​ interruptions​ ​ using​ ​ AppDynamics,​ ​ Veeam​ ​ ONE,​ ​ and​ ​ SiteScope.
Analyst
Verizon Enterprise SolutionsAnalyst
Jun. 2014 - Dec. 2016Richardson, TX- Worked​ ​ in​ ​ multiple​ ​ project​ ​ teams​ ​ to​ ​ fulfill​ ​ the​ ​ IT​ ​ needs​ ​ of​ ​ Verizon’s​ ​ customer​ ​ clients. - Supported​ ​ various​ ​ client​ ​ change​ ​ requests​ ​ in​ ​ Red​ ​ Hat​ ​ Enterprise​ ​ Linux​ ​ environments. - Racked,​ ​ stacked,​ ​ and​ ​ decommissioned​ ​ various​ ​ physical​ ​ servers​ ​ within​ ​ a ​ ​ data​ ​ center. - Installed​ ​ Verizon​ ​ Fios​ ​ in​ ​ the​ ​ Washington​ ​ D.C.​ ​ area​ ​ during​ ​ emergency​ ​ work​ ​ stoppage.
Intern Business Analyst
TravelocityIntern Business Analyst
May. 2013 - Aug. 2013Southlake, TxIntern Business Analyst for Travelocity Finance Systems - Generated multidimensional financial and accounting reports using BusinessObjects - Designed ad hoc on-demand flight ticketing reports with JasperSoft iReports - Financial Systems Administrator - Financial back end web services Quality Assurance
Valet Attendant
Superlative ValetValet Attendant
Mar. 2011 - May. 2013Provided friendly and quick valet services to customers and restaurant guest. Self-supervised while minimizing potential conflicts with guest and co-workers.
Customer Service Representative
Philippine National Bank Remittance Centers IncCustomer Service Representative
Jun. 2009 - Mar. 2011Grand Pairie, TxPerformed daily accounting activities; such as ledger, balance sheet, and journal entries. Organized local marketing efforts with regional supervisor in order to prime customers. Created daily and monthly fiscal reports with respect to business guidelines. Monitored assets and monetary in-flows and out-flows throughout business processes
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