Furniture MedicOperations Manager
Oct. 2000 - Oct. 2007Furniture Repair & Restoration Oversee all sales, marketing and business development functions, including key account management, customer relationship development and production. Primary leadership role in all aspects of business development & operations, service presentations, direct marketing efforts, and revenue generation. Provide establishment and cultivation of key partnerships, generate strategic plans to elevate organizational performance, and coordinate account development operations. Provide cross-functional team training, coaching, and mentoring. Selected Achievements: Instrumental in complete turnaround of sales and production for the last 2 years, resulting in growth of 95% in 2006 and 30% in 2007 year to date. Grew franchise to be in the top 50 within the company in 2007. Consistently developed strong, sustainable relationships with clients and vendors. Developed successful systems to maximize operational efficiency.