Global Securities Colombia SCBAsesor inversionista (Investor service advisor)
Mar. 2022 - May. 2022Bogotá, Distrito Capital, ColombiaProvided front-office support to investors and financial clients within a regulated
brokerage environment. Assisted in investor onboarding and account maintenance
while ensuring high service standards and regulatory alignment. Responsibilities
included: • Delivered personalized attention to investors, supporting inquiries related to
account activity, investment products, and service offerings. • Managed the activation, updating, and documentation of investor profiles in line
with compliance procedures. • Assigned clients to the appropriate commercial advisors based on their
investment profile and needs. • Coordinated and processed dividend and interest payments to ensure accurate
and timely distribution. • Executed client linking procedures to facilitate access to brokerage services and
strengthen investor relationships.