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Work Background
MGMAPodcast Host, Women in Healthcare MGMA
Nov. 2023RemoteHonored to serve as host for the Women in Healthcare podcast, sponsored by the Medical Group Management Association. This podcast will feature stories of successful women who have overcome obstacles and demonstrated resilience and innovation as leaders and key players in the healthcare field. We will highlight the achievements of women who have made significant contributions in healthcare. Our mission is to inspire and motivate listeners to pursue their goals and make a positive impact in their community while honestly sharing the challenges and transformations that have occurred along the way. As the host, I will showcase the voices of women who have broken barriers, tackled challenges, and achieved greatness in healthcare. Through their stories, listeners will gain insight into their experiences and learn valuable lessons that can help them navigate their own healthcare careers. Join me as we celebrate the successes of women in healthcare and showcase the resiliency and determination it takes to succeed in this field. Together, we will inspire the next generation of healthcare leaders and make a lasting impact on the industry.
Med Spa OptimizationChief Operating Officer, Co-Founder
Aug. 2023United States · Hybrid
10X IncubatorCEO & Co-Founder, OptimizeFlow.ai with Jared Yellin and Grant Cardone - 10X Incubator
Jan. 2022Chapel Hill, North Carolina, United StatesTech company focused on creating optimal staff workflows in healthcare by measuring staff time and workloads across locations and teams, increasing engagement accountability and efficiency. Co-founded with 10X Incubator, CEO Jared Yellin and Grant Cardone We are developing a software that will allow for better understanding of healthcare employees work effort across multiple locations and patient types. Excited to launch the beta version later this year and begin helping practices and organizations optimize their teams and patient workflows so they can create an engaged culture that attracts and retains high-performing staff! On a mission to impact over 1B patients by 2032!
Optimize HealthcareHigh-Performer Career Transition Consultant
May. 2021United StatesI know you're frustrated that your organization won't let you make the changes you know are needed. I can feel how hard it is to watch your team suffer because of things that are outside of your control to change. We've been taught that there is only one path to success and growth BUT it is not true! Whether you need to change organizations, shift industries or even start your own entrepreneur journey, I know that you deserve to have work that fulfills you. You deserve to make the impact you were meant for. You deserve to be passionate every day while being able to make time to spend with those you love and explore those things that make your heart sing. Together we will work to clarify your vision for your future, create a strategy to get there and optimize your network to jumpstart your success. If you are interested in exploring what your next level life could be like, please schedule a time to connect at bit.ly/adriennelloyd
Optimize HealthcareCreator, Day Zero Blueprint Method™️
Jul. 2020You don't have to do it alone! You CAN build a team that works WITH you to create the results your organization and you deserve. Day Zero Blueprint™️ is a method to help leaders Reset, Reimagine and Relaunch a new organization with engaged and high-performing teams and optimized processes. If you are interested in learning more, please schedule a call https://bit.ly/dayzeroblueprint
MGMAMGMA Consultant
May. 2019United StatesAs a consultant with MGMA, I am honored to help organizations address both acute and systemic issues. I strive to partner with the customers throughout the engagement so that they benefit from not only recommendations but assistance with barriers to implementation. I enjoy continuing as a leadership coach when it is beneficial for them and seeing their ongoing success. In my career, I have worked with small practices of less than 5 physicians to organizations with over 1500 providers and have learned that although numerous differences, we all face similar changes with our processes, infrastructure and team engagement. Each engagement requires consideration of those factors in order to implement the initiative successfully so I work with the customers to understand those and incorporate them into the recommendations so they can be most successful.
The John Maxwell TeamMaxwell Leadership Certified Coach, Speaker and Trainer, DISC Style Assessment Certified
Mar. 2019 - Dec. 2023
Duke University Health SystemChief Administrative Officer, Ophthalmology
Jun. 2013 - Dec. 2020Durham, North CarolinaChief Administrative Officer for the Duke Eye Center - Clinical and Academic Missions for over 7 years. Led over 100physicians, 11 clinical locations, and over $125M in total revenue. Responsible for the success of the clinical and academic missions in partnership with the physician Chair. Built strong administrative leadership team who improved service to physicians, staff and patients. Reduced patient cycle times and improved patient satisfaction and access. Opened 3 new clinical facilities, grew physician team from 55 to over 100 physicians, improved operating margin by over $5M annually and led complete practice transformation through a combination of LEAN/Six Sigma and cultural changes.
Mayo Clinic School of MedicineInstructor in Health Systems Engineering
Sep. 2012 - Sep. 2020Proud to be appointed as Instructor in Health Systems Engineering with Mayo Clinic College of Medicine
Optimize HealthcareCEO/Founder, Optimize Healthcare - Turnarounds, Strategy, and Operations
Nov. 2011United States · HybridHelping healthcare leaders and physician executives achieve personal and organizational transformation through the Day Zero Blueprint™️ Method (including lean and six sigma) and navigating challenging conversations. Focus on driving employee engagement and removing non-value added waste from system processes to improve patient, employee, and provider satisfaction, resulting in major operational and financial improvements. Over 20 years of executive-level experience across surgical and medical specialties and outpatient, ASC, HOPD, and inpatient environments. Results to date include $250M+ in financial improvements and positive impacts to 10M+ patient experiences.
Optimize HealthcareKeynote Speaker
Nov. 2011Looking for a speaker for your next event? Check out these glowing recommendations from recent event attendees: 👏 "The information Adrienne shared is so valuable for ANY practice setting. This is the most helpful, applicable, and enjoyable session that I attended at the conference. I would highly recommend! 👏 I was so inspired by the stories Adrienne shared to reset our culture and start making changes to improve our teamwork and results. I'm so glad I came and I can't wait to get started!" I've been fortunate to speak to a variety of national and local groups across multiple healthcare sectors industries. Want to help your attendees learn strategies and tools to create transformation in their own organization that not only improves patient experience but also maximizes performance and results? Schedule a time to talk with me about booking me for your next event at https://bit.ly/bookadrienne 𝐊𝐞𝐲𝐧𝐨𝐭𝐞 𝐚𝐧𝐝 𝐁𝐫𝐞𝐚𝐤-𝐨𝐮𝐭 𝐒𝐩𝐞𝐚𝐤𝐞𝐫, 𝐓𝐨𝐩𝐢𝐜𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠: ☑️ Transform Your Organization with the Day Zero Blueprint ☑️ Finding Your Authentic Leadership Style ☑️ Key Steps to Optimize Your Clinical Flow 💡 𝐖𝐇𝐄𝐑𝐄 𝐘𝐎𝐔 𝐌𝐀𝐘 𝐇𝐀𝐕𝐄 𝐒𝐄𝐄𝐍 𝐌𝐄: 🔹 Medical Group Management Association (MGMA) 🔹 American College of Healthcare Executives (ACHE) 🔹 American Academy of Ophthalmology (AAO/AAOE) 🔹 American Society for Cataract and Refractive Surgery (ASCRS/ASOA) 🔹 Institute for Healthcare Improvement (IHI) 🔹 Society for Health System Engineering (SHS) 🔹 Hawaiian Eye 🔹 American Academy of Professional Coders (AAPC)
Mayo ClinicOperations Administrator, Radiology
Aug. 2011 - Jun. 2013Phoenix, Arizona AreaDirector for all radiology operations, finances, strategic direction, physicians and staff at Mayo Clinic in Arizona.
Mayo ClinicOperations Administrator, Gastroenterology and Endocrinology
Jul. 2007 - Aug. 2011Phoenix, Arizona AreaChief Administrator for Gastroenterology and Hepatology. Managed the clinic teams, ambulatory surgery center and hospital outpatient endsocopy centers. Implemented Lean and Six Sigma activities which increased practice margin by a swing of $4M in 18 months and $8M over 3 years.
Mayo ClinicDirector, Radiology
Feb. 2005 - Jun. 2007Rochester, Minnesota AreaSkills: Performance Improvement
Mayo ClinicAdministrative Fellow
Jul. 2003 - Mar. 2005Rochester, Minnesota AreaPost-graduate fellowship program with rotational experiences. Worked as Finance Analyst, Human Resources Staffing Specialist, and Assistant Administrator in the Department of Obstetrics and Gynecology, Department of Radiology, School of Continuing Medical Education and Facilities and Support Services.
UNC HealthcareProject Manager, Department of Pediatrics and UNC Children’s Hospital
May. 2000 - Jun. 2003Chapel Hill, North Carolina, United States · On-site
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