KidKraftIT Manager/Senior Systems Engineer
Jan. 2014 - Jun. 2015I directed the design, implementation, upgrade, and operation of operating systems (Windows & Mac) and network/wireless infrastructure. Additionally, I managed infrastructure security, BC/DR, and help desk operations. In this role, I
• Enabled the company’s global expansion by leading the design and installation of network infrastructure for facilities in Europe, China, and Australia.
• Improved operational efficiency by creating standardized IT policies and procedures, including change management, help desk, business continuity, and backup policies.
• Reduced IT operating costs by implementing VMware and transitioning from on-premises servers to virtual stacks.
• Reduced IT security risk by implementing multiple network security tools, including endpoint protection, anti-virus/malware software, firewalls, and intrusion prevention and detection systems.
• Increased system redundancy by designing and implementing a 4-layer data backup strategy and infrastructure, including tape, VSS, DFS, and cloud-based replication.