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Work Background
AGAVABusiness Manager
Jan. 2024Melbourne, Victoria, Australia
BankVicHead of Financial Crime
Dec. 2022 - Jan. 2024
BankVicAML/CTF Operations Specialist
Jul. 2022 - Dec. 2022Melbourne, Victoria, AustraliaAct as first point of communication for any AML/CTF related enquiries.
Assist and consult relevant areas of the team and BankVic, in regard to the management of AML/CTF obligations.
Act as first point of call for financial crime investigation and case management function related issues.
Murray Waldren ConsultingAssociate
Feb. 2021 - Jul. 2022Conducting independent reviews of Part, A of clients AML/CTF program. To identify if clients are complying with their program and that it properly addresses their money laundering and terrorism financing risks, complies with thier legal obligations and is working as it should. Development and implementation of policies, procedures, and systems in accordance with regulatory and legislative AML/CTF requirements for a range of clients. Undertaking gap assessments to identify areas of improvement in the operating environment and control framework. Undertaking Quality Assurance/Control role to ensure that processes are compliant with the financial institution’s standards.
PepperstoneOperational Risk Analyst
Mar. 2019 - Feb. 2021Melbourne, Victoria, Australia• Using SQL to test and develop transaction monitoring alerts that are relevant to the organisation and the risks specific to our payment providers and client base.
• Developing a right to be forgotten process, that is GDPR compliant, reduces the risk of human error and automated across a range of systems.
• Running a risk committee where I am required to update and influence senior-level executives.
• Working with the global compliance team to create and implement an ongoing customer due diligence process that is specific to the jurisdiction.
PepperstoneCustomer Due Diligence Officer
May. 2017 - Dec. 2019Melbourne, AustraliaResponsibilities • Performed the required KYC screenings on customers documenting the information obtained on the clients as required by global KYC procedures.
• Prepared KYC Due Diligence profiles on a wide range of entity types (Trusts, Partnerships, and Corporations).
• Assisted the compliance department with the drafting of Regulatory reports and responses to inquiries as necessary.
• Learned other department roles across the business to provide clients with better customer experience.
• Trained staff regarding company processes and policies regarding KYC exceptions. Achievements • Discovered fraud patterns via the detection of secondary documents across a group of clients.
• Used data to discover unusual client patterns such as large intake of clients from high-risk clients, enabling us to constantly monitor their activities.
• Managing a customer due diligence remediation project.
BunningsCommercial Marketing team member
Apr. 2016 - Sep. 2016• How to create effective marketing content.
• Why you should use data to make informed decisions regarding products that customers want.
• Using trend analysis to increase the purchases of trade customers. • Learned how to manage a promotion program.
• What is needed to run a successful event.
• How to build relationships with suppliers and contractors.
• Completing competitive analysis.
• The processes of building a customer profile.
BunningsTeam Member
Jul. 2014 - Sep. 2017Melbourne, Australia• Learned how to provide customer service by greeting and assisting customers. • Responded to customer inquiries and complaints. • Learned how to manage stock management processes. • Learned how visual merchandising affects stores upselling abelites. • Provided fantastic service that leads to customers obtaining the required information and products needed to complete their DYI projects.
Aston Athletic soccer clubUnder 12s Coach
Mar. 2013 - Sep. 2013Melbourne, AustraliaI managed a team ensuring we played a fun modern style of football (soccer), which reflects my personality. I was able to surpassed expectations due to my ability to recognise the available strengths and weaknesses. I guided a group of boys into the beginning of their teenage years by sharing my experiences in sport. I Planned seasons as a build up to the weekend game depending on what areas we needed to work on.
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