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Network Power<100 people
Roles
✨100%
Business Owner
🧑💼100%
C-level Executive
🧨100%
Consulting
Geos
🇬🇧50%
United Kingdom
Work Background
Simply Start TransformationCo-Founder | Operations Consultant & Coach
Dec. 2021RemoteServe as marketing and operational consultant and coach for our clients. Responsible for leading the company’s effective strategy, efficient investment, and accountability across all aspects of the business. ▶ Work closely within the organization and with it's external strategic partners to strategize and develop long-term plans that usher in new levels of productivity and success. I partner with our clients to ensure our services are impactful, our onboarding painless, and our relationships long-lasting and mutually beneficial.
▶ Consultant to our clients in marketing and operational process design and maintenance, digital transformation and change management.
Client work:
—Publishing/Editing industry: Implemented Hubspot for Marketing team, reduced operational costs on project team by 50%, implemented automations and project frameworks increasing clarity and reducing administration time by 25%. Talent assessment and interviewing for program manager, production and project manager roles. Created visualizations of onboarding and SOW processes to drive team alignment and learning.
—Organizational Model/Business Management consulting industry: Working with owner to create go to market strategy, long-term community-building approach, tech stack strategy, and sustainable revenue stream.
▶ Career coaching for those seeking work, helping them see the value they bring, define their career journey and build confidence going into their job search.
GenentechContent Management & Marketing Tech Consultant
Aug. 2020 - Jul. 2021San Francisco Bay AreaCoordinated content and user coaching on Drupal intranet site.
▶ Coached team members and leadership in Agile approaches, inbound marketing, persona development, performance measurement (analytics), messaging/reporting to leadership, and content management best practices.
GenentechProject and Data Consultant - People & Organizational Development
Dec. 2019 - Jun. 2020San Francisco Bay AreaCompany needed leader for short-term contract, well-versed in visualization efforts.
▶ Cut operations workload 50% by leading cohesive operational processes:
—Focused on driving data integrity and marketing automation.
▶ Worked cross-departmentally to identify success metrics and reporting for leadership development programs.
▶ Trained 10 operations staff on OKRs, data source stakeholder process, data normalization, and auditing.
▶ Drove analytics-driven change, producing recommendations and business cases to support strategic direction and business prioritization to deliver improvements in delivery and quality of leadership development programs
Measured Results MarketingClient & People Services Manager
Jan. 2018 - Jul. 2019San Francisco Bay AreaHired to help small company hone perspective and provide operational clarity and leadership focused on driving flexible and honest work culture within entirely remote sales and marketing automation agency.
▶ Spearheaded resource planning, tracking, and communication processes within organization —Part of leadership team; worked with leadership to launch process improvements and audits.
▶ Built talent pool (project managers, integrations architects); forecasted and planned resources.
▶ Streamlined sales process by creating and visualizing sales process in HubSpot and Salesforce.
▶ Established recruiting standards and onboarding/offboarding processes.
Facet / Attack PatternProject Manager, Operations, & Marketing Consultant
Jul. 2016 - Sep. 2017Greater Seattle Area▶ Gained 100% operational efficiencies in accounting and project management for boutique SW development firm.
— Implemented/managed resource capacity planning, project timelines/workflows, and delivery milestones for 8-member software development team.
—Oversaw coaching and development of team’s software development methodology.
—Supervised 12+ UX and software product launches.
▶ Decreased admin process time 200%.
▶ Got Sales leadership and C-level focused on qualified targets by creating marketing playbooks, website architecture, and clean/targeted data for clients; established data management process and standards.
Wings4U s.r.o.Account Manager - US, Canada, LATAM & Creative Project Manager
Mar. 2016 - Jul. 2016Seattle, WAHired due to extensive Microsoft experience to start company’s 1st US office in Seattle.
▶ Oversaw 5 team members and 10+ vendors, with responsibility for ongoing coaching and development.
▶ Established and managed Agile process for team, including daily sprint meetings, forecasting/planning, retrospectives, methodology approaches, and best practices.
Demand Jenn MarketingFreelance Marketing & Operations Consulting
Oct. 2015 - Jul. 2019Hired by software consulting firms to consult on website management, SEO, and marketing automation assistance for email campaigns, workflows, and database management, largely in WordPress and HubSpot.
▶ Supervised editorial calendar and social media plan.
▶ Advised on website user experience to drive lead conversions.
▶ Managed email campaigns and established spam reduction practices.
▶ Directed database cleaning efforts and segmentation.
MicrosoftProject Manager - Sales IT ECO Department
May. 2015 - Sep. 2015Seattle, WAMarketing Consultant; managed Sales IT Department booth at Microsoft’s worldwide internal marketing and sales conference in Florida, USA. ▶ Managed vendors and 6 speakers, plus content; created presentation:
—Advised on 18 sessions, booth setup and management for 8,000-person show audience.
▶ Streamlined sales process by sourcing content and creating SharePoint demo library, highlighting internal tools.
▶ Created “bottleneck” at stand by creating, editing, and finalizing animated bumper content in PPT for demos.
Colliers International (WideNet Consulting)Digital Marketing Project Manager
Oct. 2014 - May. 2015Greater Seattle AreaBranding assignment to organize digital corporate image across world as Colliers acquired firms – to keep #1 world position. Oversaw 100+ US and global sites, including content updates; maintained/established best practices, and worked with international offices to establish digital content solutions and processes.
▶ Established on-brand industry-specific website. —Focused creation process on improving internal stakeholder experience/timeline estimation/end-user needs.
▶ Uncovered global website issues and managed outreach and training to fix issues across 100+ sites.
▶ Managed internal and external email content campaigns, including global and local contact lists.
Square 2 MarketingMarketing Consultant
Mar. 2014 - Oct. 2014Greater Seattle AreaConsultant at full-service inbound marketing firm.
▶ Delivered 800+ leads to tech/software clients’ sales pipelines by creating marketing plans and executing comprehensive marketing efforts. Worked with team of writers, designers, developers, and project coordinators to put together 10 blogs and 1 whitepaper/e-book campaign over 8 weeks
—Increased site traffic 500%+ by directing and scheduling HubSpot campaigns, blog strategy, and content. —Coached 6 team members; led design and content team efforts focusing on team growth.
—Improved working culture by launching “Remote Worker Group” focused on improving remote working experience, needs, and culture.
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