DISYSScrum Master, Content Developer
Jun. 2020 - Jul. 2021Greater Pittsburgh AreaPNC Bank, Enterprise Change Office - Pittsburgh, PA
Project: Web Portal for the Enterprise Change Office, Standards, Methodologies, and Tools Roles: Scrum Master with Product Owner responsibilities, December 2020 – July 2021
Jira Admin, November 2020 – July 2021
Content Quality Control, October 2020 – July 2021
Content Developer, June 2020 – July 2021 - Recognized contributor/performer continually rewarded with additional roles of increasing responsibility.
- Coached Product Owner on Agile and attended and contributed to PI Planning, Pre & Post PI Planning, PO Sync, Inspect and Adapt, and by maintaining the Product Backlog.
- Acted as servant leader and coach to 3 Scrum teams (1 tech, 2 non-tech) ensuring the effective use of the Agile framework.
- Doubled team velocity and decreased meeting waste by more than 50% by splitting Scrum team into three sub-teams allowing members to focus on their priorities.
-Decreased delivery time from 10+ to 4 weeks and increased stakeholder satisfaction and team member engagement by decreasing sprint duration and optimizing sub-team sprint schedules.
-Decreased publishing process time by 50% by applying Agile to the optimization and redesign of content review and publishing processes.
-Coached team on effective story writing for tech and non-tech stories, including writing testable acceptance criteria.
-Consulted with 4 other Scrum Masters (1 tech, 3 non-tech) and became instrumental in integrating our teams by applying Agile to bridge the gaps in our hybrid DevOps and non-tech/business value stream.
-Led team's migration from VersionOne to Jira; set-up and maintained Jira; trained and coached Product Owner and team on Jira; and instituted use of Confluence.
- Authored Enterprise Change Office content for methodology, processes, and tools (i.e. Clarizen, SharePoint, Jira, VersionOne, and Confluence.