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Work Background
The Co-operatorsManager, Learning - Digital Business Transformation
Feb. 2022 - Dec. 2022Guelph, Ontario, CanadaEstablished net new digital learning development team as part of the larger change team responsible for implementing advisor and client-facing digital technology (Online Quote/Buy – Clients; Salesforce CRM – Advisors).
The Co-operatorsManager, Claims Learning
Nov. 2018 - Mar. 2023RemoteBuilt a virtual team to meet the increasing technical and competency-based learning needs of the claims operation for all claims handling disciplines – approximately 1200 employees.
The Co-operatorsSenior Leadership Development Consultant
Jan. 2004 - Nov. 2018Developed world class leaders, coaches, and employees (over 7,000) through in-person and virtual training design and delivery; recorded webinars; eLearning; and individual and group coaching. Guided the skill and knowledge development of over 375 people leaders.
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