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Network Power<100 people
Roles
🔥66%
Startup Founder
💸66%
Marketing
👍66%
Sales & BizDev
Geos
🇺🇸66%
United States
Work Background
Cirkel Consulting GroupFounder/Principal Consultant
Oct. 2023Cincinnati, Ohio, United StatesCirkel is a dynamic consulting group specializing in communication technologies, M&A strategies, digital transformation, and product lifecycle management. As the leader, I drive strategies, innovation, and tailored solutions for technology-driven organizations in the digital era. My role involves collaborating with clients to develop custom strategies, market insights, and execution plans. 🚀 Let's connect and explore opportunities to empower your organization's success.
TigerConnectSr. Director, Product Management (Collaboration) (Consulting)
Aug. 2021 - Oct. 2023TigerConnect provides an instant messaging application and a healthcare clinical communications platform. I lead the strategies, roadmaps, and innovation of next-generation collaboration products. My role involves collaborating on product market strategies and defining requirements, markets, competitors, and buyer personas. ► Driving customer satisfaction with new products by 40%, I formed a clinical customer advisory panel and collaborated on communications to recruit clinical leaders for product advocacy and advisory boards.
► Accelerating product engineering and ownership by 25%, I partnered with executive stakeholders to expand the talent pool internationally and build a global team.
► To integrate the customer's voice into development, I established a customer advisory community of healthcare providers, clinical informatics experts, and CIOs in the healthcare and technology space.
► Through an overhaul of the implementation framework, I streamlined customer roll-outs.
University of California, RiversideAdvisory Board - Executive Program (Transformative Leadership in Disruptive Times)
Jan. 2021 - Oct. 2024As a member of the Advisory Board for the Executive Program on Transformative Leadership in Disruptive Times, my responsibilities include: ► Collaborating with a diverse group of industry leaders and experts to provide valuable insights and guidance.
► Contributing to designing and developing a curriculum that equips executives with the skills and knowledge to lead in today's rapidly evolving business landscape.
► Offering expertise on key industry trends, emerging technologies, and disruptive forces to ensure the program remains cutting-edge and relevant.
► Participating in regular meetings, discussions, and decision-making processes to ensure the program's alignment with the evolving needs of executive leaders.
► Mentoring and coaching program participants, sharing experiences and helping them navigate the challenges of transformative leadership.
► Supporting the program's mission to empower executives with the tools and strategies needed to excel in a dynamic and uncertain business environment. I'm honored to be part of this esteemed Advisory Board, contributing to developing leaders who will drive positive change and innovation in the face of disruption.
TigerConnectSr. Director, Technical Product Management
Feb. 2020 - Aug. 2021Santa Monica, California, United States► As the driving force behind new product strategies, roadmaps, engineering, and launches for the enterprise healthcare market, I led technical guidance, product specifications, technical requirements, and team activities while managing stakeholder communication and reporting. ► I headed the development of a telehealth solution for the COVID-19 pandemic. In 60 days, we gained a significant number of new health practices while breaking the company record for customer launch satisfaction. ► To close a market gap for messaging SDKs with customer voice and video call capabilities, I directed the innovation and roll-out of a new solution to 100K medical subscribers. ► I managed the pioneering of our enterprise telephony system integration within existing mobile client applications.
Dashbase, Inc.Technical Advisory Board
Jan. 2020 - Jan. 2021Palo Alto, California►Provide leadership and technical oversight into products and services offered to service providers globally in the communication and collaboration space. ►Company successfully existed venture funding and was sold to Cisco in January of 2021.
Alianza, Inc.Product Management Consultant
Jan. 2019 - Jan. 2020Lindon, Utah, United StatesAlianza is the leading cloud communications platform for service providers. Tapped to develop and launch a new UCaaS product for SMB customers, I piloted Agile development, from prototype to commercial viability, including product strategies, specification requirements, and roadmaps. ► Spearheading the engineering of a micro to SMB business telephony UCaaS product with an intuitive, web-based portal, we enabled organizations of all sizes to communicate directly with customers. ► I played a key role in company growth by collaborating on an organizational restructuring to improve business decision-making.
Halo CommunicationsVice President, Product and Emerging Technologies
Jan. 2017 - Dec. 2019Halo Health provides a HIPAA-compliant CC&C for acute, ambulatory, and long-term care providers. As a core member of the executive team, I led the overall product vision, strategy, planning, development, and launches. I partnered with the Chief Product Officer (CPO) and product owners and built strategic partnerships. ► To sharpen the company’s competitive edge, I drove the transformation of the messaging platform into an award-winning, HIPAA-compliant clinical collaboration and communication integration platform, integrating voice telephony. ► By developing an ecosystem of third-party smart device manufacturers for QA validation, I paved the way to launch the first certified, cloud-based clinical SaaS communications platform globally.
NetFortrisVice President of Product and Engineering
Jan. 2017 - Dec. 2018Greater Seattle AreaNetFortris provides a secure, cloud-based enterprise UCaaS, managed network, hosted productivity, security, and specialized solutions. Promoted to head voice solution and platform development, I worked with the Director of Development to lead an 18-member global engineering team in designing revolutionary products. I also supported M&A and capital-raising. ► We built a market-first product that gained recognition from Fierce Technology and Sansay. We pioneered the first Dodd Frank mobile call recording solution and first cellular MVNO transcoding solution in the world, connecting a VoIP UCaaS system to a cellular network with Sprint. ► Laying the foundation to win two national customers and generate $65K in MRR, I quarterbacked a 1-year migration of 200K UCaaS seats to a new datacenter and UC platform 60 days early, achieving a 98% NPS.
NetFortrisSenior Director of Engineering
Jan. 2014 - Dec. 2016Greater Seattle AreaI directed 18+ team members in infrastructure, operations, and organizational projects. ► We developed a global E.164 routing solution utilizing the Ribbon (Sonus) session border controller (SBC), PSX, and EMS. ► To enable support of SD-WAN and WebRTC applications, we created new server clusters using KVM and VMware. ► By introducing ITIL processes, I cut incidents, improved the infrastructure, and advanced capacity planning capabilities.
Telekenex, Inc.Senior Director, Voice Engineering
Jan. 2013 - Dec. 2014San Francisco Bay AreaCopy and paste the text below.
Highlights of my earlier roles with Telekenex include: ► Director, VoIP Engineering I managed engineering operations and UCaaS services for more than 50K customers. In one year, I drove the development of BroadWorks, Genband A2/ExperiUS, Microsoft Skype, and Cisco Hosted Collaboration Solution (HCS) on various server architectures. ► Senior VoIP Engineer
Developments included a migration path for BroadSoft M6 from Solaris 9 SPARC to Solaris 10 Intel and the move of web service applications into Solaris 10 utilizing ZONEs. ► VoIP Engineer II
I engineered a new storage SAN utilizing ZFS to house M6/BroadSoft CommuniGate voicemails.
Telekenex, Inc.Senior Network Telecom Engineer
Jan. 2010 - Dec. 2013San Francisco Bay Area
Telekenex, Inc.Network Telecommunications Engineer
Jan. 2007 - Dec. 2010San Francisco Bay Area
Midwest Hosted Communications (MHC), Inc.Senior Network Engineer
Jan. 2006 - Dec. 2007Greater Chicago Area
Augusta Group AG Co.Information Technology Manager
Jan. 2002 - Dec. 2005Greater Chicago Area
Auto Dealers Exchange (ADE), Inc.Information Technology Telecommunications Manager
Jan. 1999 - Dec. 2002Greater Chicago Area
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