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Work Background
Raphael VeronBusiness & Marketing Consultant
Jan. 2023Sydney, New South Wales, Australia · Hybrid
MuseAvenueFounder
Jan. 2023Sydney, New South Wales, AustraliaSaaS enabled marketplace helping salon owners transform their business into a co-working space for independent hair and beauty professionals.
Franck Provost Paris Hair - AustraliaManaging Director & Board Member
Jul. 2018 - Dec. 2022Sydney, Australia- Achieved a stellar brand reputation for quality of service (N.1 rated hair salon brand in Australia)
- Built, lead and coached the executive management team
- Supervised the overall coordination of the Franck Provost Australian network
- Oversaw the management of the corporate salons
- Coached salon owners and managers
- Successfully guided our teams and company through 2 major crisis: a restructuring in 2017 and the covid pandemic in 2020
WeShaireCo-Founder
Jul. 2018 - Jun. 2020Sydney, New South Wales, AustraliaCo-working space for hair and beauty freelancers.
Franck Provost Paris Hair - AustraliaGeneral Manager
Jul. 2015 - Jun. 2018Sydney, New South Wales, Australia · On-site- Scaled up head office team & corporate structure as group grew
- Management of corporate salons
- Coaching of franchises
Franck Provost Paris Hair - AustraliaOperations Manager
Jan. 2014 - Jun. 2015Sydney, Australia- Supervision of corporate stores and their team and ensuring the firms to be profitable and meet shareholders expectations
- Ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements
- Resolving daily issues and working staff to improve customer service
BA YAN KA LAMarketing Consultant
Jul. 2012 - Dec. 2012Shanghai City, ChinaMarketing recommendations both strategic and operational for company positioning, brand image and CRM
IPH GroupMarketing Consultant
Jul. 2012 - Sep. 2012Lyon Area, FranceStrategic marketing analysis and recommendation for in-house tooling brand GISS positioning.
Alixio Change ManagementChange Management Consultant
Jan. 2012 - Dec. 2012Paris Area, France- Project Management: Deployment of a collaborative platform for branch managers of SNCF
- SNCF: Project preparation for the opening to competition in 2014. Organization of development programs for executives in the industry (seminars, workshops, conferences).
- Deployment of transformation programs for EADS
Raid Hannibal emlyonEvent Manager
Jan. 2011 - Dec. 2011Lyon Area, FranceEvent organizer: Managing a 3-people team organizing the main promotional event of the association in Lyon.
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