Affiliated PhysiciansProgram Manager
Feb. 2021 - Mar. 2022♦ Participation in new account review and requests
♦ Conception and preparation of necessary tech to ensure program runs smoothly
♦ Direct and manage project development from beginning to end
♦ Define project scope, goals and deliverables that support business goals in collaboration with account management
♦ Develop full scale project plans and schedule project according to needs
♦ Review the work plans created across area of responsibility to validate schedule, dependencies, and resource utilization
♦ Set and continually manage project expectations with team members
♦ Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement analysis ♦ Identify and manage project dependencies and critical path
♦ Identify and resolve issues and conflicts within the project team – oversee the implementation of corrective actions and review current mitigation and resolution activities ♦ Ensure that cross project and cross team demands are balanced and reasonable
♦ Set clear expectations to ensure that all team members are aligned
♦ Conduct project post mortems and create a recommendation report in order to identify successful and unsuccessful project elements