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Work Background
DevNet IT LLCSoftware Developer
Nov. 2021Tampa, Florida, United StatesAs a dedicated Software Developer specializing in .NET Core, I am deeply involved in the full life cycle of software development, from initial concept to final deployment. I take pride in my ability to translate complex technical challenges into practical solutions, contributing significantly to the success of our projects at Dev Net IT.
CRS SOLUTION PROVIDERSoftware Developer
Mar. 2019 - Nov. 2021Tampa, Florida, United States
KP General Services LLCFounder and Owner
Jan. 2018 - Sep. 2021Tampa, Florida, United StatesAs the Founder and Owner of a construction company, I led the business over four years through hands-on management and strategic leadership. My role encompassed a comprehensive range of responsibilities that were crucial to our growth and operational efficiency. I prioritized exceptional customer service, ensuring that all client inquiries and concerns were addressed promptly and satisfactorily. In managing finances, I oversaw budgeting, financial planning, and expenditure control, ensuring the company's financial health and sustainability. I specialized in flooring, delivering high-quality installation services that met diverse client needs and industry standards. My entrepreneurial journey in the construction field was marked by a commitment to excellence, and leadership, driving the company forward in a competitive market.
Portall da Moda LTDACommercial Manager
May. 2014 - Aug. 2017Petrópolis, Rio de Janeiro, BrazilAs a Commercial Manager, my daily responsibilities were critical to both the operational success and strategic growth of the organization. My role was multifaceted, encompassing customer service , financial stewardship, and effective staff management.
In customer service, I led efforts to ensure satisfaction through the prompt resolution of inquiries and issues, alongside proactive engagement strategies to enhance the overall customer experience. This involved close collaboration with sales and marketing teams to align service delivery with broader business goals, ensuring every customer interaction was both positive and consistent with our brand values.
Financially, I was entrusted with managing the commercial department's budget, from preparation and forecasting to execution and analysis. This responsibility required a keen eye for detail to optimize financial performance, control costs, and ensure profitability. Regular financial analysis helped in identifying trends, assessing performance, and making informed decisions to steer the commercial operations toward achieving set financial targets.
Staff management was another cornerstone of my role. I led a diverse team, creating an environment that encouraged growth, collaboration, and excellence. This included hiring, training, and mentoring employees to cultivate a high-performing team aligned with the company's objectives. By setting clear goals, providing constructive feedback, and fostering a culture of open communication, I ensured my team was well-equipped to meet the challenges ahead, contributing significantly to our collective success.
Overall, my daily tasks as a Commercial Manager were integral to creating a robust, customer-centric business environment that prioritized financial health and leveraged the strengths of a talented team to achieve and surpass our goals.
Sunn Dora Textil Comercio De MalhasGeneral Office Assistant
Aug. 2010 - Nov. 2011Petrópolis, Rio de Janeiro, BrazilAs a General Office Assistant, my role was essential in supporting the daily operations and administrative functions of the organization. My responsibilities were diverse and included a broad range of tasks that facilitated the smooth running of the office and supported various departments to achieve their objectives.
FW Industria e Comercio de Produtos EscolaresGeneral Office Assistant
Nov. 2009 - Apr. 2010Petrópolis, Rio de Janeiro, BrazilAs a General Office Assistant, my role was essential in supporting the daily operations and administrative functions of the organization. My responsibilities were diverse and included a broad range of tasks that facilitated the smooth running of the office and supported various departments to achieve their objectives.
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