Internet SolutionsNetwork Management Engineer & Performance Management Team Leader
Dec. 2004 - Nov. 2010Johannesburg Area, South AfricaManaged and supervised the deployment, upkeep of various Network Performance Management Systems and crucial back-end systems connected to network and server infrastructure. As a product manager one the NMS PM Team it was my function to manage and groom the backlog and prioritisation of work.
I mentored and trained team members & end-users, fostering a robust, outcome-driven team atmosphere. Oversaw the execution of capacity and availability plans for all systems.
Ensure the drive of automation wherever feasible to guarantee updated client configurations. Worked as part of the team as an engineer on performance management systems, doing configuration, deployments and evolution of the products based on business / client requirements. Was responsible for all internal business & client engagements for the Team.