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Work Background
CHG HealthcareIT Security IAM Engineer Sr
Nov. 2021- Design, implement, and maintain IAM systems, including user provisioning, access control, and authentication.
- Develop and maintain IAM policies, procedures, and standards.
- Evaluate and recommend new IAM technologies and products to enhance the security and efficiency of our systems.
- Collaborate with cross-functional teams to integrate IAM systems with other infrastructure components, including Active Directory, LDAP, and Workday systems.
- Monitor and troubleshoot IAM systems to ensure optimal performance and availability.
- Conduct regular security assessments of IAM systems and implement necessary changes to mitigate risks.
- Develop and maintain IAM documentation, including system diagrams, procedures, and policies.
- Subject Matter Expert on IAM technologies and provide guidance and training to other team members. - Strong knowledge of IAM technologies, including Active Directory, LDAP, SSO, MFA, and RBAC.
- Demonstrated ability to design, implement, and maintain complex IAM systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a cross-functional team environment.
Larry H. Miller DealershipsBusiness Intelligence Admin/Analyst
Feb. 2021 - Oct. 2021◽️Manage MicroStrategy analytics and usage for company dashboard; reporting on profitability, forecasting, and opportunities to do business. Analytics supported 16 different vehicle manufacturers, 7 used car dealerships, and 8 Collision Repair Centers.
Larry H. Miller DealershipsSr. IT Project Manager/ IAM Okta Engineer
May. 2017 - Feb. 2021Sandy, UTDesign, analyze and maintain data flows for all projects related to Digital Marketing via Salesforce Marketing Cloud with systems architect and data analysts. Manage tactical initiatives and timelines as part of the current strategic plan for assigned clients. ◽️Directly managed 4 systems architects, developers and security admins to deliver company initiatives to meet compliance requirements and solve over 20K support tickets annually ◽️Deployed and manage over 5,700 O365 accounts as well as Okta SSO, MFA, Lifecycle Management ◽️Manage all CRM, ERP, CMS, Sales/Service data via Salesforce/MarketingCloud for the 9th largest dealership company in the US; managed 6,900 users across a network of 63 Dealerships and 8 Collision Centers in 7 States ◽️Established consistent and realistic milestones for team and projects to meet customers’ expectations and budget requirements leading to 68% of projects completed under budget for 2020 and 83% completed under budget for 2019 ◽️Budgeting and monitoring all IT solutions surrounding AWS, Boomi, O365, SentinelOne, Security software solutions, etc. ◽️Utilize Dell Boomi ETL to process large amounts of data to different business systems and their data mapping and a Daily average 40K+ customer records transfer with a success rate 98.6% for 2019
ExecutechInformation Technology Project Consultant
Aug. 2016 - Apr. 2017South Jordan, UtahIncrease efficiency with automation design and implementation of network and batch tools. Gathered, analyzed, validated, and managed the requirements of project stakeholders, incorporating feedback from focus groups. Documented and designed business requirements specific to company security policies and procedures for clients, shareholders, and management. ◽️Manage tactical initiatives to established timelines as part of the current strategic plan for 10 -15 active clients across the state of Utah. The most any one technician had at one time while I was employed. ◽️Coordination of daily/weekly projects status meetings with clients and vendors. ◽️Managed up to 36 monthly/quarterly/yearly IT upgrade schedules to allocate proper resource design.
UnitedHealth GroupTechnical Product Manager
Apr. 2012 - Jul. 2016Salt Lake CityWork with users, systems analysts, designers, and engineers to identify and remediate product defects/issues within claims editing system software and server maintenance, across international staffing in various time zones. Developed claims edit system, professional/facility rules based off business requirements from payment policy and clinical resources in claims editing systems. Participated in risk management with project team to identify risks in quality assurance process and solve big picture scenarios. ◽️Designed large data models with upwards of 1M records in tables to minimize performance impacts on Optum’s claims editing system software and drive client success ◽️Implement and manage team SharePoint servers/sites, forms, lists, etc. to help teams collaborate and share information in a central location. Managed 7 different sites across multiple cross-platform teams ◽️Proven at building cross-functional relationships and delivering successful results through and across teams of 16 to 35| ◽️SDLC Knowledge and Experience on internal customer product iCES Claims Editing System
Okland ConstructionTechnical Support Manager
Jul. 2008 - Apr. 2012Salt Lake City, UtahEvaluated all software package updates impacting laptop/desktop hardware and software specific applications. Managed help desk and issue resolution systems based on key company metrics to drive process improvement goals while managing offshore accounts and technicians. Configuration and management LANDesk Management and Security Suite and LANDesk MDM. Responsible for the uptime of FTP servers/sites, Citrix applications, network shares, and quality of service SQL databases. ◽️Responsible for updating and testing Salesforce software and keeping this server running for a team of 6 employees ◽️Responsible for development and testing of deployment rules based on executive leadership and management objectives. ◽️Handled server maintenance, network access, group storage, software/hardware upgrades, and backup policies.
ProsperDatabase Quality/Reporting Analyst
Aug. 2007 - Mar. 2008Orem, Utah
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