Edowardo Edowardo - SaaS, CPaaS Solution Sales, [digipedia]

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Work Background

CleverTapAccount

Apr. 2023 - Jan. 2024Indonesia · HybridClient Relationship Management: - Building and maintaining strong relationships with clients. - Acting as the main point of contact between the client and the company. Account Planning and Strategy: - Developing and implementing account plans. - Identifying opportunities for upselling or cross-selling. - Creating strategies to maximize customer retention. Problem Solving and Issue Resolution: - Proactively addressing and resolving any issues or challenges that may arise. - Troubleshooting and finding solutions to meet client expectations.

MessageBirdBusiness Development

Oct. 2021 - Nov. 2022Jakarta, IndonesiaMessageBird powers communication between businesses and their customers - across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Summary: - Single contributor, focus on hunting new business (medium & large enterprise) and onboard new logos also harvesting the existing account for upsell and new business opportunity. - Direct selling to brand owners who might need an Omni-channel solution, Customer Support Tool, Chat bot automation and integrate with the 3rd party CRM. - Mostly interact with the Marketing Growth Team, Product Owner, Customer Support and Experience Team. - Work with Digital Agency, Tech platform and System Integrator in partnership to add value or join selling to the end customer.

CleverTapEnterprise Sales Director

Sep. 2020 - Oct. 2021Jakarta, IndonesiaIt's all about building relationship with your Customers. Summary: - Single contributor, focus on hunting new business (medium & large enterprise) and onboard new logos also harvesting the existing account for upsell and new business opportunity. - Direct selling to brand owners who might need a Marketing Technology solution, Customer engagement. Mostly interact with the Marketing Growth Team and Product Owner. - Work with attribution platforms, CPaaS platform in partnership for cross selling.

PT Digipedia Jelajah Nusantara [digipedia]Business Partnerships

Jan. 2020Jakarta, Indonesia · RemoteYour trusted partner in Advertising and Marketing Technology. With strategic alliances with leading SaaS and CPaaS platforms, we deliver unparalleled solutions tailored to your business needs. From innovative campaign management to seamless customer engagement, our collaborative approach ensures optimal performance and ROI. Let us leverage the power of technology to elevate your brand's presence and drive growth in today's dynamic digital landscape. Together, let's unlock new opportunities and achieve remarkable success

AffleBusiness Director - Southeast Asia (AFFLE)

Jul. 2019 - Aug. 2020Greater Jakarta Area, IndonesiaHelping apps owner; (e-commerce, OTA, FinTech, e-business, e-transportation apps, mobile games etc) #1 increase sales (converting user into buyer) #2 increase DAU, MAU, User LTV and retention #3 activate doorman #4 re-marketing (top of mind) #5 and many more Summary: - Managing RevX (programmatic advertising) team for Southeast Asia (ID, SG, TH, VN, PH). - Managing team members for Programmatic and Network-based performance advertising (Cost Per Install, Cost Per Acquisition and Cost Per Conversion on Programmatic Retargeting). - Direct deal with Apps owner and Digital agency for user acquisitions and brand awareness campaign.

RevXCountry Head - Southeast Asia (acquired by AFFLE)

Aug. 2017 - Jul. 2019IndonesiaWork at SCALE. Focusing on existing apps user who are in the "FUNNEL"... The main purpose to increase conversions/sales/transactions, retention, user lifetime value in apps and activate. Summary: - Single contributor for Indonesia market. - Introduction, Educate, Build the relationship with direct clients (apps owners and agency) regarding Programmatic Advertising. - Build and maintain the relationship with customers and scale up the usage and revenue.

POKKTSales Director

Oct. 2016 - Jul. 2017IndonesiaSCALE the business

POKKTSales Consultant

May. 2015 - Sep. 2016Greater Jakarta Area, IndonesiaPOKKT brings highly engaging In-Game advertising that help you connect with the right audience segments at the right time. POKKT predisposes its gaming experience. Summary: - Introduction, Educate, Build and maintain the relationship with Agency & Brands. - Managed sales pipeline to mapping the potential revenues. - Scaling up the existing business by creating a commitment billing with top agencies.

PT Surya Citra Media, Tbk (EMTEK Group)Multimedia Business

Mar. 2008 - Dec. 2013JakartaMarketing Services / Support Department; Value Added Services (VAS) and Online Media Advertising (www.liputan6.com), and Program Licensing of SCTV inventory.

PT Surya Citra Media, Tbk (EMTEK Group)Mobile Developer

Jan. 2007 - Feb. 2008Implementing and Managing Mobile Infrastructure, Application Service Provider, User Acceptance Test with Content Provider and Cellular Operator, Customize and Development SMS service, Reconciliation Billing and Research, also Content Management System maintenance and Customization.

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