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Work Background
Global Lead Microsoft Community Initiative
MicrosoftGlobal Lead Microsoft Community Initiative
Jul. 2022Global
Director of US Adoption and Change Practice
Changing SocialDirector of US Adoption and Change Practice
Sep. 2018 - Dec. 2020London, United KingdomGlobal Microsoft Partner focusing solely on the people side of digital transformation with experience in rolling out the Office 365 Productivity stack. We develop adoption strategies and campaigns for organisations of all shapes and sizes so they can start to see value within days not months.
Managing Partner
ThePlat4m GroupManaging Partner
May. 2016 - Dec. 2017We create experiences that EDUCATE, EMPOWER, INSPIRE, and INFLUENCE businesses and employees to want to adopt and use cloud technology to collaborate more productively in today’s modern workplace. We do this by providing a unique, trademarked 5-step adoption and change management model – which includes PLANNING, TRACKING and SUPPORT services – that is simple and scalable for businesses and partners alike. We help you work easier and more productive in today’s mobile first, cloud first workplace, with the ability to MONITOR, MEASURE and ADJUST what success looks like for YOU.
Owner
LAN Scape SolutionsOwner
Nov. 2015Germantown, TNIn everything we do, we believe in creating experiences that inspire and empower every employee to work without boundaries. We do this by providing services that help you find synergy and achieve a cultural end state that reflects your organizational goals. By doing so, we help you work easier in today’s modern workplace.
Enterprise Business Productivity
MicrosoftEnterprise Business Productivity
Dec. 2011Greater Memphis AreaDelivering the vision & customer value proposition around the Information Worker platform, creating and progressing solution opportunity revenue and growing market share through new and/or leveraged investments in technologies.I work to orchestrate global resources in support of business unit leaders and CIOs of corporate IT organizations to identify ways in which technology can support the strategic objectives and increase IT agility.
CRM Program Management
Sedgwick CMSCRM Program Management
Mar. 2011 - Dec. 2011Memphis, TNManagement of the strategic direction of CRM and the implementation of Microsoft Dynamics CRM 2011 foundation prject.
Senior Director ITS Business Services
ALSAC / St. Jude Children's Research HospitalSenior Director ITS Business Services
Jan. 2007 - Jun. 2011Responsible for providing technology enabled business systems to meet the base needs of all Business Units. Responsible for fostering the relationships of ALSAC business units by tracking in a systematic process all requested enhancements to existing systems and working in collaboration with PMO and Application & Technology Services to determine how best to resource the requested project work. Determine application & information needs; identifying business opportunities and delivering applications and processes to meet these needs.
Director of IT, Business Unit CIO
ServiceMasterDirector of IT, Business Unit CIO
Jan. 2005 - Jun. 2007American Mechanical ServicesResponsible for integrating the information technology strategy with the business strategy to ensure the corporation is executing at peak performance. As a member of the executive management team, I have balanced input to the business unit strategies and have specific functional oversight responsibility for all technology initiatives. As a member if the IT Leadership Team, I work in concert with the other business unit leaders and the corporate IT organization to identify ways in which technology can enable business improvement and marketplace differentiation through the use of Six Sigma
Project Manager, Six Sigma Black Belt
ServiceMaster CleanProject Manager, Six Sigma Black Belt
Jan. 2002 - Dec. 2005Responsible for all aspects of project management for JD Edwards ERP implementation. Successfully led project to a timely completion and under budget . Supported the JDE project by performing CNC functions as well as managed the ongoing development using internal and contract developers. I also work with Internal Audit in accordance with Sarbanes-Oxley General Computer Control documentation. As a Six Sigma Black Belt, I was responsible for numerous process improvement initiatives that focus on reducing defects and improving the internal and external customer experience.
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