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Senior Vice President, Regional Head of Sales
Silent EightSenior Vice President, Regional Head of Sales
Apr. 2022 - Jan. 2024Silent Eight is a technology company leveraging AI to create custom compliance models for the world’s leading financial institutions. Our mission is to empower our clients in their fight to eliminate financial crime. Founded in Singapore and with global hubs in New York, London, and Warsaw, we are deployed in over 150 markets. My role encompasses the following: Develop and execute the sales strategy for the Asia Pacific region, aligning with the Silent Eight's overall business objectives and revenue targets. Drive revenue growth by effectively managing a multimillion dollar sales budget and overseeing a high-performing sales team across multiple countries in the region. Identify and capitalise on market opportunities, ensuring the successful penetration and expansion of the company's AI technology solutions in the Asia Pacific market. Cultivate strong relationships with key clients, strategic partners, and industry stakeholders, leveraging a consultative sales approach to understand their needs and deliver tailored solutions. Collaborate closely with cross-functional teams, including marketing, product development, and customer success, to ensure a seamless customer experience and optimise customer lifetime value. Lead and mentor a team of sales directors, providing guidance, training, and support to enhance their sales capabilities and exceed performance targets. Implement robust sales processes and metrics, leveraging data analytics and sales automation tools to improve efficiency, forecast accuracy, and pipeline management. Stay abreast of market trends, competitive landscape, and emerging technologies in the AI SaaS space, continuously adapting the sales strategy to maintain a competitive edge. Represent the company at industry conferences, events, and client meetings, showcasing the company's value proposition and thought leadership in the AI and Regtech SaaS space.
Senior Legal Counsel
LODSenior Legal Counsel
May. 2021 - Apr. 2022Sydney, New South Wales, Australia · HybridOn secondment as an in-house General Counsel to a multinational financial services company.
Founder & Chief Correspondent
MrBullfinchFounder & Chief Correspondent
Jul. 2020 - Dec. 2022Hong Kong SARCrispy fresh, a little bit irreverent and in constant search of The Huckleberry (no, not the fruit, the other Huckleberry - as in the quintessence or apotheosis of form and function). The aim is to expose and elaborate upon great ideas, cool stuff and the peeps producing them. Visit us at www.mrbullfinch.com for all the latest tech and lifestyle news, reviews and more!
VP, Sales & Marketing
UnchartedVP, Sales & Marketing
Jul. 2019 - Aug. 2020Hong KongStrategic sales and business development leadership role at an insurtech start-up. Transformed Uncharted's sales process by implementing a consultative selling approach that focused on customer pain points and customised solutions; thereby increasing average deal size and accelerating the sales cycle. Notable achievements included: Initiated and managed relationships with key enterprise target accounts; generated $1M in new business revenue within the first year. Pipeline development and management (including implementation of CRM platform etc). Spearheaded overhaul of sales & marketing stack by evaluating and implementing new CRM, marketing automation, and lead gen tools, increasing team efficiency by 30% and saving 10+ hours per week. Created a social media engagement dashboard and analysed metrics to optimise content strategy; increased reach by 35% and engagement by 40% in three months.
Head of Alternative Distribution, Asia
ManulifeHead of Alternative Distribution, Asia
Jan. 2018 - Jun. 2019Hong KongAn awesome opportunity to flex my intrepreneurial muscles driving distribution diversification and inventive customer acquisition/engagement. I have ownership of and accountability for an internal business segment concentrated on the development of partnership and other cutting edge financial services distribution models. It's a wide ranging remit that requires the implementation and execution of a strategy by engaging and influencing relevant stakeholders; old school sales and business development elbow grease to target, engage prospects and win deals; and coaching and mentoring local teams in the dark arts of innovative partnership and affinity distribution models.
Chief Sales Officer, Singapore & Malaysia
Allianz PartnersChief Sales Officer, Singapore & Malaysia
Jun. 2016 - Jan. 2018SingaporeProviding partnership B2B2C and B2C solutions that integrate insurance, assistance and technology often means deals or initiatives will push beyond the limits of the legal and regulatory envelope. Having a deep and practical understanding of the interrelationships and inherent tension that often arise between insurance as a business and insurance as a regulated activity means that, as a commercial and sales leader, I can set commercial strategies that minimise legal and regulatory risk. My role is not just to drive the execution of an innovative commercial proposition, but to ensure that it is done in a sustainable, compliant and sophisticated manner. During my time leading the sales teams in Singapore and Malaysia I achieved: • rapid expansion of existing partnerships; • acquisition of several major new accounts; • significant revenue growth through e-commerce optimisation via A/B testing and iteration of product offers, customer journeys, UX/UI (resulting in over 200% growth YoY in on-line B2C sales); • the successful institution of modern sales performance and productivity initiatives including rigorous sales process mapping, sales development strategies, CRM system adoption etc • successful identification and establishment of new distribution channels and partnerships; and • a renewed focus on a customer-centric and innovation driven culture. Allianz Partners is a global business within the Allianz Group. It is the worlds largest assistance company operating in 24 countries and serving over 250 million customers. Allianz Partners distributes specialty insurance (travel, health, auto) and assistance to customers on behalf of many well known brands across industries including travel & tourism, banking & finance, automotive manufacturers, retailers, telcos, energy & utilities, education and health.
Head of Legal and Compliance, Asia Pacific
Allianz PartnersHead of Legal and Compliance, Asia Pacific
Aug. 2014 - Jun. 2016SingaporePart of the Allianz Group, Allianz Partners (formerly Allianz Global Assistance) is a B2B2C specialist travel insurance, assistance and personal services provider. Allianz Partners delivers integrated partnership-based solutions that combine insurance, assistance and technology. The role: A greenfield challenge to remedy, then co-ordinate and drive at a regional level the full spectrum of Legal & Compliance services in 8 business units across Asia Pacific. The vision: To build and lead a team with a reputation for professional and technical excellence. I manage and oversee all aspects end-to-end, including: •Regulatory advice and support for insurance, financial services, general corporate, data protection and cross-border related issues. •Formulation of innovative solutions to regulatory obstacles hindering new product offerings and business initiatives. •Drafting and negotiation of commercial agreements for distribution, e-commerce, marketing, licensing, provision of services and joint ventures. •Drafting and negotiation of insurance and reinsurance wordings, terms and conditions and product disclosure statements. •Litigation strategy and management. •Ensuring the pragmatic and judicious engagement of external counsel. •Development and implementation of compliance programs and control frameworks that meaningfully mitigate legal and regulatory risk. •Building effective relationships with C-suite executives to ensure the Legal & Compliance function performs a key role in supporting business development and growth. •Setting, harmonising and delivering the strategic direction and objectives of the Legal & Compliance function. •Coaching and mentoring local Legal & Compliance staff. I also deliver strategic legal support to the regional executive team for all new business projects and acquisitions including 3 corporate acquisitions; 2 new market entries; establishment of a shared services hub in Bangkok and a data centre consolidation project.
Senior Regional Counsel
AIGSenior Regional Counsel
Feb. 2013 - Jul. 2014SingaporeMy role at AIG was a perfect opportunity to gain broad commercial exposure in the in-house environment of a global financial services enterprise and to further my international experience. I was Counsel responsible for the following areas across the Asia Pacific region: *Commercial Insurance Lines (including financial lines, property, casualty, marine, aviation and energy). *Multinational Business. *Reinsurance. *Economic Sanctions Compliance.
Barrister
8th Floor, Garfield Barwick ChambersBarrister
Apr. 2007 - Feb. 2013Sydney, AustraliaMy time at the NSW Bar was transformative. The intensity of building an independent legal practice from scratch and conducting complex civil and criminal litigation proceedings, means that apart from developing formidable technical chops, being a Barrister finely honed my oral and written communication skills. But perhaps the thing that I value most about my time at the Bar is that operating constantly on the legal "high wire" without a safety net has instilled in me a consummate level of inner strength and resourcefulness.
Solicitor
Wotton + Kearney, Insurance LawyersSolicitor
Aug. 2005 - Apr. 2007Sydney, AustraliaMy first foray into professional legal practice. I started part time as a paralegal while completing my Juris Doctor equivalent. I was quickly on my feet and the partners were soon confident in my legal knowledge and drafting skills. I was able to leverage my commercial and management experience in insurance to develop an admirable practice providing legal advice and analysis to defendant insurers and their insured clients in relation to policy coverage and indemnity issues; and the strategy and conduct of litigation.
Senior Vice President
Marsh & McLennan Companies, Inc.Senior Vice President
Jan. 1999 - Dec. 2002New York, NYDevelopment of FINPRO Mergers and Acquisitions Transactional Risks Products across the Eastern USA Region.
Manager, Financial Lines Division, AIU
AIGManager, Financial Lines Division, AIU
Jan. 1996 - Dec. 1999New York, NY
Underwriter, Executive Protection Practice
Chubb InsuranceUnderwriter, Executive Protection Practice
Jan. 1992 - Dec. 1994Sydney

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