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Work Background
High-BROWSEChief Operating Officer
Dec. 2020 - Dec. 2022Amsterdam, North Holland, Netherlands
IKEA GroupCountry Manager IKEA Food Netherlands
Oct. 2019 - Dec. 2020Haarlem Area, Netherlands• Led food operations, safety, and quality control across 11 stores
• Managed P&L, budgeting, and financial planning for the food business
• Expanded plant-based and sustainable food range by 20%
• Implemented inventory optimization program, reducing waste by 10%
• Oversaw new café and restaurant openings and promotions
• Directed team of retail managers and food specialists
• Ensured compliance with policies, regulations, and brand standards
• Developed training programs on food safety and customer service
• Collaborated with global IKEA food leadership on best practices
• Represented IKEA Netherlands food business at industry events
• Analyzed data on customer preferences and eating trends
IKEA GroupActing Country Food Manager | Range & Commercial leader
May. 2019 - Sep. 2019NetherlandsCollaborated with the marketing team to launch successful marketing campaigns.
• Implemented a cost-saving strategy that reduced food waste by 15% • Recruited and managed a team of 5 specialists, resulting in improved customer satisfaction and a 7% increase in revenue.
MR ConsultingFreelance Consultant
Oct. 2017Amsterdam, North Holland, Netherlands · RemoteLed successful implementation of communication strategies, resulting in 20% increase in client satisfaction in just 3 months
• Generated $50,000 in additional revenue through successful negotiation and implementation of new client contracts.
• Provided expert guidance to clients, resulting in cost savings of $10,000 per month and increased efficiency by 30%.
IKEA GroupRange and Commercial Leader
Mar. 2017 - Sep. 2019Amsterdam, North Holland, Netherlands• Developed a new pricing strategy, resulting in a 10% increase in commercial sales • Implemented new marketing strategies, resulting in a 7% increase in customer retention.
EF Education FirstCountry Product Manager
Jun. 2013 - Aug. 2014Düsseldorf, North Rhine-Westphalia, Germany · On-site•Lead the country operations for the language travel program for 10-18 year olds
•B2C sales through warm outreach and email outreach
• Tour and trip planning on location
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