DFLOWProject & General Manager
Apr. 2019 - Oct. 2023Bali, IndonesiaDFLOW is an Australian Technology Agency that provides various technology/digital solutions for the printing industry with branch offices in Indonesia and the Philippines. My responsibilities are to establish the Bali branch with resources recruitment, team management, and culture building. Aside from managing the office's general requirements, I was also directly involved in the day-to-day management of projects for the development (SaaS, web/app, API, etc), quality assurance/business analysis, digital marketing (social media and paid ads), SEO/SEM and creative division (graphic/digital/UI/UX design). In general, my responsibility is to ensure that the Bali branch can accommodate all the project requirements, make decisions on behalf of the board of directors, create a great company culture, and help the chief officers achieve the company goals. • Company Set-up/Establishment (PMA set-up, employee recruitment, budgeting/forecast, payroll, office & equipment procurement) • Corporate Communication (as a bridge of communication between the Australian board of directors/managers and the Indonesian team, projects report, company/growth evaluation) • Team Building & Management (recruitment, training & management of development, quality assurance/business analysis, creative, print, marketing & administrator divisions) • HR/Recruitment Management (50+ employees, employee contract, company handbook, employee/annual review) • Product/Project Management (SaaS, API, web, eCommerce, UI/UX, creative design, quality assurance, business analysis) • Digital Marketing Strategy • Market & Business Analysis/Research/Strategy • First-hand task involvement: • Web Development (WordPress, Magento, Shopify) • Creative/Graphic/Web/UI/UX Design • SEO (On-Page & Off-Page) & SEM (AdWords)