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Work Background
Opportunity Consultant
Hewlett Packard EnterpriseOpportunity Consultant
Sep. 2023Bucharest, Romania · Hybrid
Ericsson WW Pricing Strategy and Execution Lead
Hewlett Packard EnterpriseEricsson WW Pricing Strategy and Execution Lead
Dec. 2017 - Aug. 2023Bucharest, RomaniaPart of Ericsson Global Account responsible for Global Sales Pricing Strategy. Manage and define our customer pricing strategy across various sales motions including Joint GTM, OEM and Direct including large deals, RFP's, interface to e-commerce website, Price Books and any aspects of this into our Global Supplier contract.
Ericsson Account Operations Manager
Hewlett Packard EnterpriseEricsson Account Operations Manager
Jul. 2015 - Dec. 2017Bucharest, RomaniaResponsibilities: Operational Relationship Management Develop working relationship with key customer contacts and internal HPE functional partners. Lead for Total Customer Experience; ensures excellent customer & partner satisfaction & loyalty. Manages customer expectations through effective communication about HPE capabilities and reports back to customer on the delivered performance (operations reviews, periodic reporting etc.). Account Business Plan implementation Propose and develop new programs required to support ABP strategy. Identifies opportunities for improving customer satisfaction and driving incremental business Influence the alignment of ABP to overall GA strategies and coordinate across Bus. Build detailed execution plan per ABP strategy. Monitor and drive the progress in executing against ABP. Attend account forecast/funnel and backlog review meetings. SLA Management Establish SLA with customer and other internal functions supporting the account Monitors account metrics and drives corrective actions. Escalation Management Closely monitoring the pulse of the account & sales activities for proactive escalation to senior management. Simplification & Process Improvement Develop an account action plan to improve Operational efficiencies; Identifies customer's issues regarding Ease of Doing Business & set up action plan. Customer setup to enable global operation. Enable new customer / account / infrastructure as assigned.
Telecommunications Supervisor
Agip KCOTelecommunications Supervisor
Sep. 2013 - Jun. 2015Atyrau, KazakhstanResponsibilities: being a part of Start Up and Maintenance departments, I was responsible for: - Providing complete Telecom duties, including the management of Technicians to operating the Telecom Systems as Telephone System including PABX, Data Network and Radio Systems. - Safeguarding the reliability and availability of Network devices, Equipment and structured cable (copper and fibre optic). - Manage the performances of all necessary and assigned servicing, condition monitoring, fault diagnosis and restorative maintenance duties on Telecom Systems and specified equipment. - Maintaining communication and information links and flows between onshore sites and offshore where appropriate. - Communicating and liaising with appropriate functions, both on and offshore, to support Logistics and Transportation activities.
Ericsson Quotation Manager
Hewlett-PackardEricsson Quotation Manager
Sep. 2010 - Aug. 2013Bucharest, RomaniaResponsibilities: part of Swedish Config & Quote team, my job was to design valid buildable solutions for servers, storage & networking part at demand for Swedish Sales team or directly to customer. In this activity I provide special pricing as well and personalized proposal that is sent to customer. After performing very well with Swedish customers I was assigned to Ericsson account across EMEA (Europe, Middle East & Africa) which in HP view this is number #6 on top of the most important customers worldwide. For this account my role became strategic as my involvement here is really high and I also provide support & business knowledge for HP teams from Americas and APJ (Asia Pacific & Japan), therefore worldwide. Also I’m delegated by Ericsson Account Management Team to negotiate with customer directly both technical and pricing parts. Achievements: Redefining team work process in a better way to achieve all the goals and deliver best solutions in time. I implemented several automations creating macros using my knowledge of excel visual basic for easier-faster work and better focus on quality. At the end of 2012 I was named “Key Player in Ericsson Account” and my feedback became critical in developing the same success recipe to other global accounts.
Site Admin & Field Technician
ThalesSite Admin & Field Technician
Feb. 2009 - Jul. 2010AfghanistanResponsibilities: my job here was to maintain proper functioning of NATO classifed and unclassified network: - Daily checks for full network (SatCom, Diesel Power Generators, CISCO & ATM Switches, x86 Servers, Alcatel PABX, UPS Batteries, Air Conditioning Units – ACU, crypto devices, user workstations etc.) - Proactive maintenance based on daily checks (cleaning dust or ice from SatCom antenna and all network devices, changing oil, filters and belt to diesel generators or fixing other incoming issues) - Daily and weekly reporting to central site for current situation in the field also proposing solutions regarding current issues on site - Ordering spare parts and keeping evidence of the spare parts stock. - Maintaining good relation with the customer (in this case US Air Force) and providing support when needed. Achievements: 100% network availability for customer also maintaining good relationship between me (Thales) and US Air Force, also convincing them tu use more the NATO network instead of US Military network.
Internship
Global TechnologiesInternship
Nov. 2008 - Dec. 2008FranceResponsibilities: Intership for working in Afghanistan with classified and unclassified military networks Achievements: Lille: - Copper and fiber optics network training - CISCO and 3COM training - VOIP and PABX training - network crypto and cryptographic Thales military devices - Windows Domain enviroment - Windows Server and workstation general training Colombes: - SatCom, modulators and demodulators, SSPB Cholet: - maintaining and diagnostic for diesel generators 2H Energy (IVECO) - general training for electrical networks Massy: - Labor safety and working at heights
Field Technician
RCS&RDSField Technician
Nov. 2005 - Oct. 2008Ploiesti, RomaniaResponsibilities: I had several roles in this company: - Network construction (lining fiber optics cables to pillars, building small datacenters) - End user data installation (connecting customer to internet and voice from main box to their house) - Field support (issues that can’t be fixed by call centers or phisycal network failure) - Customer phone support (in call center) Achievements: Maintaining old Globtel (company achieved by RCS&RDS) networks in my responsibility and maintain their functionality while another new parallel network was built. Develop structured cabling networks (copper and fiber), taking malfunctions and their resolution, customer support, resolving customer’s legal complaints (ANPC).
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