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Work Background

FreelanceIndependent Consultant
Oct. 2023RemoteSetting Up and Scaling:
Established success in building and scaling customer success and account management teams, ensuring optimal efficiency and growth. Crafting Success Strategies:
Developed and implemented strategies that foster long-term relationships, satisfaction, and client success. Streamlining Operations:
Identified and executed process improvements, enhancing overall business efficiency and effectiveness. Effective Onboarding:
Specialized in creating seamless onboarding experiences to boost user engagement and satisfaction. Impactful Marketing:
Adept at developing lead nurturing flows and crafting compelling marketing content, resulting in increased engagement and conversions.

companiionsSenior Customer Success Manager
May. 2022 - Dec. 2023London, England, United Kingdom ยท Remote

AnkorstoreBrand Success Manager
Oct. 2021 - May. 2022London, England, United Kingdom

MANTA - Selected Design GiftsSenior Account Manager
Mar. 2020 - Oct. 2021London, England, United Kingdom

Beco PetsAccount Manager
Jan. 2016 - Mar. 2020London, United Kingdom

H&MTrainee Department Manager
Jul. 2013 - Jan. 2016London, United Kingdom
Requests
Personal Pitch
Unleashing Potential: Operations, Customer Success & Marketing
Personal Pitch
Offering: Customer Success & Marketing Operations
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