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Network Power<100 people
Roles
๐Ÿ’ธ100%
Marketing
๐Ÿ”ฅ50%
Startup Founder
โœ”๏ธ50%
IT
Geos
Work Background
Experience Business Director
VMLExperience Business Director
Sep. 2024 - Nov. 2024
Customer Experience Director
FreelanceCustomer Experience Director
Mar. 2023I work with agencies and clients alike on both a project and retained basis offering: - CX end-to-end journey mapping - Marketing & brand strategy - Brand positioning & proposition development - Creative campaign development - Social development - End-to-end experiences and roadmaps - Project management - Digital integration
Client Services Director
Lets Run SocialClient Services Director
Mar. 2023Strategic planning and management of key accounts, products and services across the business.
Experience Business Director
Wunderman Thompson CommerceExperience Business Director
Nov. 2022 - Mar. 2023Strategic lead for CX projects, devising, presenting, and executing customer experience strategies for multiple clients whilst managing a small team.
Founder
April & WhiteFounder
Dec. 2016Warwickshire, England, United Kingdom
Client Services Director
Serendipity2 LtdClient Services Director
Mar. 2014 - Nov. 2022Leamington SpaResponsibilities: Building and Nurturing Relationships Head of Department Key Client Development New Business Development Management of Studio department Client Account Management Managing direct reports
Account Director
Serendipity2 LtdAccount Director
Jan. 2012 - Feb. 2014Leamington SpaManaged the S2creativedge division of the business Responsibe for client relationships Pitch development Prospect and New Business development Managing direct reports Management of Studio department
Digital Marketing Manager
Sodexo Benefits and Rewards ServicesDigital Marketing Manager
Sep. 2009 - Dec. 2011Leamington SpaResponsible for: Strategic marketing planning Project management Product management Project and product delivery Marketing communications and collateral Brand Development Working with internal and external agencies Management of 4 direct reports
Lifestyle Product Manager
Sodexo Benefits and Rewards ServicesLifestyle Product Manager
Aug. 2008 - Sep. 2009Leamington SpaResponsible for: Product development and management Project management Project and product delivery Marketing communications and collateral Brand Development Management of 4 direct reports
Sales and Marketing Executive
La MaisonSales and Marketing Executive
Oct. 2007 - Aug. 2008WarwickEmployed to work in the luxury retail store, building and maintaining excellent customer relationships, together with creating and developing the company image. Responsibilities included: Marketing development and management Customer relationships Supplier management Website design

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