Rick Page

Senior Program Management Consultant @TROOPS Consulting Inc.

CanadaAdvisor🧨 Consulting

Accomplished Senior Program Manager/Executive Consultant (and Certified Outsourcing Professional) with over 25 years experience delivering major, multi-million dollar enterprise projects and programs for leading multinational clients. Capably handles a wide range of technologies, a complex array of key dependencies and stakeholders, and diverse geographic locations. Leads and mentors cross-functional client teams at all levels of business to deliver within expectations, integrating seamlessly into existing business structure. IT outsourcing transition and transformation management director/specialist, confidently represents client or supplier throughout the process to realize dramatic cost savings and gains in efficiency and productivity.

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Work Background

Shared Services Canada | Services partagés CanadaStrategic Integration Lead

Nov. 2022Ottawa, Ontario, Canada · RemoteSupporting SSC leadership with their strategic integration services for Partner email migrations.

BOMBARDIERTransition Program Manager (contract)

Jul. 2022 - Aug. 2022Working closely with Bombardier's Key Stakeholders and Vendors to provide leadership with Special Enterprise Projects.

FISProgram Director (contract) - Automate Next & Workspace Next

Feb. 2021 - Mar. 2022Jacksonville, Florida, United StatesWorked with Corporate CIO and stakeholders to support both programs, driving company strategy to foster innovation, increase productivity and improve the employee experience Automate Next focused on enterprise automation and cost-reduction while Workspace Next focused on digital and physical office optimization to increase collaboration and productivity in office or remotely Defined scope and milestones for both programs, defined and implemented a governance and program execution structure, obtained funding, established success criteria and associated metrics Led execution across all workstreams and cross functional boundaries, worked with external and internal stakeholders and consultants to visualize the new workspace, and provided regular status/financial reports

Hitachi VantaraProject Director (contract) - Data Center Closure & Could Migration Projects

Nov. 2019 - Dec. 2020Ottawa, Canada AreaLed Hitachi key stakeholders and SSC customers on successful migration of Hitachi customer workloads from source data centers to the cloud or other designated target data centers Developed and deployed Hitachi delivery processes and coached several PMs and Architects on program methodology, processes, and lessons learned, reported regularly on status and budget

DXC TechnologyJoint Global Program Manager (contract) - Data Center Migrations

Jan. 2019 - Nov. 2019Ottawa, Canada AreaHeaded large data center consolidation and migration programs to support the business case for reduction in overall data center footprint across Canada, USA, UK and New Zealand Sub projects included Physical/Virtual servers, Backup Services, Monitoring Tools, SAN Services, Migration Tools, Data Center Facilities, and Network Circuits/Switches/Firewalls Performed structured migration of hosted customers between geographically dispersed data centers Oversaw and coached several PMs and Architects on program methodology, processes, and lessons learned. Reported regularly on status and budget to client account executives and service delivery managers.

Export Development Canada | Exportation et développement CanadaProgram Manager (contract) - IT Outsourcing Contracts & Transition Phase

Dec. 2017 - Nov. 2018Ottawa, Canada AreaWorked closely with key company stakeholders, leading them through contract negotiations and IT outsourcing transition phases to a new Infrastructure As A Service (IaaS) IT outsourcing partner (IBM) Mentored several company PMs, BAs and other key stakeholders throughout outsourcing transition delivery

DXC TechnologyProgram Manager (contract) - Data Center Migrations

Oct. 2016 - Dec. 2017Ottawa, Canada AreaHeaded large data center consolidation and migration programs to support the business case for reduction in overall data center footprint, including Physical/Virtual servers, Backup Services, Monitoring Tools, SAN Services, Migration Tools, Data Center Facilities, and Network Circuits/Switches/Firewalls Performed structured migration of hosted customers between geographically dispersed data centers Oversaw and coached several PMs and Architects on program methodology, processes, and lessons learned. Reported regularly on status and budget to client account executives and service delivery managers.

Deloitte CanadaProgram Manager (contract) - IT Vendor Management Office Model & Processes

May. 2016 - Aug. 2016Ottawa, Canada AreaDeveloped delivery plan, VMO operating model and critical processes to meet vital operational objectives, securing approval from key stakeholders, and enabling IT outsourcing engagement contract

Brookfield Renewable Energy GroupProgram Director (contract) - IT Outsourcing Transition

Sep. 2013 - Jan. 2016Ottawa, Canada AreaLed this wide reaching program impacting 1,300 employees across Canada, USA, and Brazil, outsourcing Global Collaboration, Global AD, Data Center, Server and Data Management, Service Desk, Desktop Services, Common Services, IT Security, Transition and Transformation

IBM Canada Software Lab - TorontoProgram Manager (contract) - Integration - HSSBC Win7 Migrations & Technology Refresh

Aug. 2012 - Aug. 2013Vancouver, Canada AreaRationalized 18k applications to less than 3k across 58k workstations as part of Healthcare Shared Services British Columbia (HSSBC) Windows 7 update and simultaneous technology refresh

IBM Canada Software Lab - TorontoTransition & Transformation Executive (contract) - IT Outsourcing Transition

Jul. 2011 - Apr. 2012Toronto, Canada AreaProvided leadership to large multi-million transformation program for Manulife (26 inter-connected technology projects).

TD BankProgram Manager (contract) - USA Email Migration Program

Jul. 2010 - Oct. 2011Headed the USA email migration program, as part of the integration of Carolina First and Mercantile Bank branches across Northern Florida and the Carolinas into the TD Bank environment following acquisition A complex project portfolio of 14 sub projects including Blackberry Migrations, Journaling Migrations, UAT, Integrated Testing, Desktop Certification, Service Desk, SMTP Application Relay, Legacy Device Decommissioning, Public Folders, TD End User and Business Readiness, IBM Solution Library, Distribution List Sync & Migrations, Migrations Solution, DLP Encryption Solution and OWA Enablement

IBM CanadaProgram Manager (contract) - IT Outsourcing - Various Technology & Email Migration Programs

Jan. 2008 - Jun. 2010Led the National Bank Financial Group (NBFG) e-messaging & Active Directory transition program, and also the Canadian Email Migrations Program for TD Bank (5 Sub-Projects).

CSC Consulting GroupProgram Manager (contract) - Corporate Security Implementation/LAN-NW Segmentation

Jan. 2007 - Dec. 2007Subcontracted to General Dynamics via CSC to lead implementation of a corporate security solution and LAN/Network segmentation for all Canadian offices